PBP Does not charge out of the box

[tierreb]

Plugged in after receiving PBP and ran updates and then left alone to charge all day. 
Computer reported battery actually draining but charge light is on . 
Used both the original charger and USB-C separately in the last 24hrs. 
now battery is at 0% and PBP wont start on even in main power.
any suggestions?


UPDATE:
Computer finally powered back on after leaving on main for 10min
Back light on screen keeps going out


opened PBP
reset the battery plug
and clicked reset button on mother board.

still no joy. 
Making support ticket.