(The fix for disfunctional but flashable after firmware load in newer EC25 modems PPP and maybe newer PPs is described here https://themodemdistro.com/efs_recovery )

The process for installing the firmware on my old pinephone was pretty easy; download, unzip, and run flashall then follow instructions to flash the NON-HLOS.ubi 
https://github.com/the-modem-distro/pine...LASHING.md
I never encountered any problems.

I got a replacement upgrading to PPpro; mostly the same modem (uses nano vs micro-SIM); the behavior after flashing is very different.  
After running flashall utility and the NON-HLOS.ubi(ADSP) successfully the modem reboots but has the slash through the signal-bars symbol and no longer works for telephony and GPS though shows as a quectel modem on lsusb.  I managed to spend a few evening hours a few weeks ago flashing between the upgraded firmware and the stock quectel_eg25_recovery and firehose flashing utility, and every ADSP found on the git; I gave up and let the PPpro sit until the next day with the battery out.  For no reason I know of the modem was working at bootup of the PPpro where it had not the night before.

After having modem audio problems likely related to Mobian unstable updates I tried flashing the modem to a different more stable ADSP thinking it was the full shutdown vs hot-rebooting(no full shutdown/power-down for modem) that was my previous problem.  

As I am sure others have experienced this problem.
What is the best way to debug a 'stuck' modem that does partly boot, can be flashed, but will not connect to the network or give a GPS ttyusb interface beyond trying flashing the stock firmware?  Once fixed I will try to document it as best I can for the wiki.

I have an account which I registered using protonmail(biketool), unfortunately the code to recover my account doesn't arrive in my inbox nor spam folder.
I registered this account(biketool2) and the confirmation dlso did NOT arrive in my protonmail inbox/spam.
I suppose I could register a third account but my first account biketool has maybe seven years history.

Hello everyone.
I'm looking for a little help repairing my pinecil v2.Unfotunately I made the mistake of pluging a wrong polarity adaptor in my pinecil causing it to blow.
I replaced the mosfet.(U13 on schematic),the buck converter (U8) and the LDO regulator (U5) still not working.

After doing a little probing I found there was 19v input at pins 2,4,7 and 8 but no 5v at pins 5 and 6.?
Moving on to the buck converter (U8) I have 19v in at  pin 5. but I seem to have pin 6 shorted to ground at  pin2. Looking at the schematic pin 6 goes  through the inductor to LDO(U5) which i presume is not pulled to ground. This is a new replacement buck converter but i don't believe pins 2 and 6 should be connected together.Is this a faulty chip or am I wrong ?
 Any help would be greatly appreciated.

I tried installing Libre Office Suite, which either upgraded or downgraded OS strings, I think downgraded?  Now, I am blocked from logging in. On setup, I NEVER made a password, as I didn't want... this! to happen!

To request an order cancellation I have to send an email to sales@pine64.org, I placed the order less than 3 hours ago ,I figured I didn't really need a 65watt gan charger, I sent an email but I didn't get a response email such as " we have got your ticket or your request and will forward it to the customer service" or something along the line ,is everything good and could I get a refund ?

I have tow-boot installed and Alpine with linux-lts package that has pinephone files:

At least the Enter key does not seem to work, so I can't do the initial setup. I see other messages about dead keyboards but I don't yet see a solution.

This seems to be a huuuge problem.

Hi,

I have been using my Pinecil V2 without issues for half a year now, but when changing the tip I managed to break the screw after tightening it . In the picture below, I have photographed the broken screw.

I also tried opening the case and removing the tip, but I could not do that because the broken screw was tightened and was holding the tip in place.
What can I do? How can I replace the screw?

Hi,

Pinebook Pro did arrive today. When turning it on (battery fully charged) I was able to boot into Manjaro. When rebooting I had visual glitches and after the second reboot I wasnt able to boot anymore. Green LED turns on, Charging LED as well. No sign of any booting. Armbian flashed onto SDcard doesnt boot either with emmc turned both on and off.

Any help you can provide to get it running again.
I have no clue where to even really start


Kind regards

PinePhone doesn't boot anymore
When I receive the PinePhonePro one week ago, I had used it booting on the Sailfish OS. It worked just fine.
After some days without charging the smartphone, when I have pressed the power button, I access the bootloader but I can't boot anymore on the preinstalled Sailfish OS.... I have try this a lot of time (the pinephone was "charging" via the usbc) but I can't boot anymore on the preinstall OS... black screen...

So I flash a SD card with Mobian and I correctly boot from the flashed image from the SD card. Then I have flashed the eMMC with the Mobian image from the SD card.
However, when I restart the pinephone I could not access the pinephone bootloader anymore (black screen and green led)...
No bootloader after flasing the eMMC. No vibration anymore. I don't understand why as the mobian has been flashed with mobian installer (without problem it's seems).

So I have try to charge the pinephonepro via a charger. The green LED flashes for more than one night.
=> Still no access to the bootloader. Pinephonepro can't boot, black screen.

So I press the RE button to the pinephone and connect to my laptop to enter on mask mode. No green led on mask mode.
[lapin@fedora ~]$ lsusb
Bus 003 Device 043: ID 2207:330c Fuzhou Rockchip Electronics Company RK3399 in Mask ROM mode
[lapin@fedora ~]$

However I see nothing appropriate to the pinephonepro via lsblk
[lapin@fedora ~]$ lsblk
[lapin@fedora ~]$

I had let the pinephone (witout green led) on mask mode connect to the laptop more than one night.
Still no bootloader and still black screen and green led on power on...

I don't understand what is the problem exactly. Is the battery drained ? Is the eMMC corrupted ?
Can I do something with bus ID from lsusb from the laptop ? Can I access the eMMC from my laptop ?
I don't know if the battery is beeing completly discharged and the phone beeing unnable to charge the battery while beeing turned off.
How can I fix all of this ?

Thanks you in advance for your help.
I would love to be able to use my pinephonepro.
Best Regards