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| Unhappy with immature Hardware |
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Posted by: jojuma - 04-18-2022, 06:07 AM - Forum: General Discussion on PinePhone
- Replies (1)
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I need to get something off my chest and I hope, I will find help here.
I am not a Linux Pro, but I am using Linux on my Laptops and PCs for many years now.
When Ubuntu Touch came up, I immediatly ordered a BQ E5 Ubuntu Edition.
I've been using Ubuntu Touch for years now and I was happy, when the Pinephone came up. Finally open Hardware!
I own more than one Pinephone and I know people who own one. And I am absolutely happy using them and tinkering around.
But let's take 5 Pinephones. At least 3 of them have hardware issues (not just some dead pixels, which would be happily accept). Summed up, these phones have been in use for not more than a months's time and have never left the building. They're absolutely in mint condition. So too heavy "use" can't be a reason.
- We have one with a display defect (parts are darker/brighter than others)
- We have one, gotten hot and startet to damage the display
- We have one, which gets hot as soon as the speaker is active
that makes 3 out of 5 Phones which have defects.
I am located in Europe. Until a Pinephone reaches me, I got to pay about 275€.
Though this is beta and so on, this is too much money to take from people for this compensation. Maybe it's too beta and I think that should not always be an excuse.
Also, you don't really get support or a hardware exchange. I know, if there was proper support, the phones would be two or three times the price. I do understand the spirit of the community attempt to create a great phone nevertheless. But that also should not be an excuse for letting people pay for hardware that immature.
I have a Pinetime, too (which is great with no issues) and I was looking forward to buy some other Pine64 products, but I am hesitating now. I don't want more hardware which can't be used due to immaturity. If all three Pinephones should be replaced, that would be more than 800€ again and I still don't know, if the new phones are ok then.
I simply don't want to deal with these specific devices, which are defective from the start, which will never function correctly, no matter what updates are about to come.
BTW: There's a Librem 5 available, too, which has no issues despite pretty similar software. With this background (having to buy 2 or 3 PPs to get one without defects), the price wasn't too high, I guess.
So what would be your advice. Continue with all this or sell all of this? Accept all of this due to "beta" and "community driven approach" or might I be right? That leaves me behind a bit desperate and sad since I don't WANT to quit.
I hope I could explain myself well and hopefully you understand my point.
Thanks for reading this!
P.S.
And one thing about the software: Suddenly, tow-boot and such things come around the corner. Over the years, I got some experience with all this stuff. Not much, but sufficiently, to deal somehow with that. But as a non pro, it's hard to keep up and regarding such things, I wonder, if it is wanted that non geeks are part of all this?
EDIT:
I forgot something about my Pinetime: I got one of these packs that contain three watches. The first one had ugly stripes under the screen after some weeks. The second one works fine for months now. The third one I haven't tried, yet. But here also: that makes at least 1 out of 3 faulty...
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| PBP not booting anymore |
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Posted by: jsch - 04-18-2022, 01:58 AM - Forum: Linux on Pinebook Pro
- Replies (5)
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Hello
I have copied the image (booting form SD, using dd) to the eMMC. The image file is exactly the same as was used to flash the SD card.
After this has been done, the PBP does not boot anymore (neither eMMC, nor SD). The power LED stays amber, nothing happening.
Any hints?
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| PBP Can't Boot Up |
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Posted by: iscmob - 04-17-2022, 09:23 PM - Forum: General Discussion on Pinebook Pro
- Replies (4)
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Dear Pine64 Community,
I really really love PBP. But, it's dead, unable to boot up.
I'm not sure what I did that caused PBP dead.
I have done all Wiki and steps to reset, bypass the power and reset again. None of this worked.
Please kindly advise. Thanks.
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| How to move Firefox address bar back to top? |
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Posted by: Zebulon Walton - 04-17-2022, 06:12 PM - Forum: Mobian on PinePhone
- Replies (5)
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I don't know who thought it was a "great idea" to move Firefox's address bar to the bottom of the screen but I find it really annoying and confusing. How can I move it back to the top where it belongs?
So far the only thing I've found is this suggestion from Mozilla support from nearly 2 years ago saying to go to Settings, then Customize:
https://support.mozilla.org/en-US/questions/1296961
However I don't see "Customize" in the settings and searching doesn't find it either.
Answering my own question, I found that the Firefox-ESR section in the Mobian Wiki at the very bottom had instructions to edit the file /etc/mobile-config-firefox/userChrome.css in order to move the address bar to the bottom. Obviously at some point this had been done in an update. So I found a section in that file with the comment Move navigation bar to bottom. Commenting out that entire section moved the address bar back to the top.
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| Portfolio not extracting ZIPs any more |
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Posted by: jojuma - 04-17-2022, 06:08 PM - Forum: Mobian on PinePhone
- No Replies
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Like the title says. This worked fine for quite a while.
Today I flashed tow-boot to emmc and reinstalled mobian.
Now, Portfolio doesn't extract zip files any more ("Could not open <filename>.zip").
Unzipping in the terminal works.
I wanted to uninstall and reinstall but unfortunately, uninstalling Portfolio isn't possible in "Software" ("Unable to remove Portfolio: no packages to remove"). I also can't find a target for apt remove.
Does someone have an idea how I could fix the zip function or how I could uninstall Portfolio? Maybe the flathub version works better...?
Portfolio was quite usable on the Pinephone and fulfilled all my needs. I just want it to work like it did before the reinstallation.
Thanks in advance
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| Activating a SIM on Pinephone |
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Posted by: jhasler - 04-17-2022, 02:24 PM - Forum: General Discussion on PinePhone
- Replies (5)
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Has anyone been able to activate a Tracfone or US Mobile SIM on the Pinephone and be able to make calls? I have activated cards from both on my Pinephone and it seemed to go well but I can not make usable connections (calls usually do not connect at all) and the phone will not stay registered.
Do I have to get another SIM and activate it on a different phone? That seems to be what most do.
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| Audio Pot Board Questions |
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Posted by: vfr400racer - 04-17-2022, 01:51 PM - Forum: Rock64 Hardware and Accessories
- Replies (4)
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I couldn't find out, what this big white 6 pin socket on the board is used for. Someone has a clue?
The other question is: there is this jellow jumper which selects the clock signal. In the schematics drawing one can see, that pin 1 selects the board's clock. Now I wonder which pin is pin 1.
regards,
Hans-Peter
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| Pinephone Pro won't boot |
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Posted by: adosz - 04-17-2022, 11:06 AM - Forum: PinePhone Pro Hardware
- Replies (4)
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I received my Pinephone Pro about a month ago, played with it a little bit and haven't used it until yesterday. I booted it once and powered it off again as I wanted to try another os.
After that I was unable to boot it. The battery and charging seems to work fine (checked it with a voltmeter). I was also unable to boot to sd following all instructions in the wiki.
Does anyone know how to fix this?
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