PinePhone modem keeps "disappearing"
03-12-2023, 05:17 AM
(This post was last modified: 03-12-2023, 09:44 AM by Kevin Kofler.)
So, to keep you updated: The last few weeks, the modem has been almost always down (or rather, disconnected from the USB bus). Sometimes, it has come up for a short moment, and the occasional SMS got delivered then, but it was immediately gone again.
Attempting to flash a new firmware is also not possible if the modem does not even show up on USB. But it all looks like a hardware fault anyway.
So unfortunately, the resolution is that I have to buy a replacement. I have ordered a new PinePhone from the EU store (hoping the 2 year warranty there will cover this type of defects – it should by EU laws). The defective one was ordered directly from the Pine Store because that was the only option at the time (April 2021, the EU store was opened July 2022).
Attempting to flash a new firmware is also not possible if the modem does not even show up on USB. But it all looks like a hardware fault anyway.
So unfortunately, the resolution is that I have to buy a replacement. I have ordered a new PinePhone from the EU store (hoping the 2 year warranty there will cover this type of defects – it should by EU laws). The defective one was ordered directly from the Pine Store because that was the only option at the time (April 2021, the EU store was opened July 2022).