07-10-2020, 06:01 AM
On build 81, but this problem has existed since I started using the phone on OTA 2.
In the USA. Using fresh AT&T prepaid account with 8GB of data. Have calls and text.
Phone recognizes cell data network, there's the little box with the L next to the signal strength indicator. However, when I try to use any apps requiring data, they fail to use the network. When I use Morph, it is immediately redirected to an attcompute.com address, and I get the message that "It looks like you want to use data but have none available."
I've checked my AT&T account online, and of course I have all 8 GB still available.
The APN is "phone" and I've tried changing it to another APN recommended by AT&T for Android and iPhones, which is NXTGENPHONE. That just eliminates the data connection entirely. I've checked my IMEI, and my account has the correct IMEI for my phone.
There's a disconnect going on between the phone and my AT&T account, but of course AT&T support provides no solutions. I was wondering if anyone had any suggestions.
(BTW, I have no problems with data on wifi).
Ideas, thoughts, suggestions?
In the USA. Using fresh AT&T prepaid account with 8GB of data. Have calls and text.
Phone recognizes cell data network, there's the little box with the L next to the signal strength indicator. However, when I try to use any apps requiring data, they fail to use the network. When I use Morph, it is immediately redirected to an attcompute.com address, and I get the message that "It looks like you want to use data but have none available."
I've checked my AT&T account online, and of course I have all 8 GB still available.
The APN is "phone" and I've tried changing it to another APN recommended by AT&T for Android and iPhones, which is NXTGENPHONE. That just eliminates the data connection entirely. I've checked my IMEI, and my account has the correct IMEI for my phone.
There's a disconnect going on between the phone and my AT&T account, but of course AT&T support provides no solutions. I was wondering if anyone had any suggestions.
(BTW, I have no problems with data on wifi).
Ideas, thoughts, suggestions?
