Problems with customs clearance!!!
#11
(07-12-2017, 04:05 AM)MarkHaysHarris777 Wrote:
(07-12-2017, 03:48 AM)knik Wrote:
(07-04-2017, 07:59 AM)knik Wrote: Appeal:
  1. Please, as soon as possible, inform all falks from Russia that no shipment via FedEx will reach the Recipient.

FINALLY: Dear citizens of Russian Federation! Shipment to Russia is not possible.
Dear Pine64 team, thank you very much for answer.
Citing from pine64 team e-mail letter:
"We are regret to inform you that Fedex has returning the Pinebook order to us due to the Russia custom issue and rejection. We are not able to re deliver you this order. Therefore, we will refund you the goods price soon.
Thank you."


hello,  shipment to Russia IS possible !  But, the shipment must be pre-approved PRIOR to release from factory... looks like someone may have dropped the ball on this order.

Should have tllim look into this,
Russia custom in Moscow refuse to allow the Pinebook shipment even pre-approved paperwork have been filed. Due to the uncertainty situation, PINE64 no longer ship Pinebook to Russia.
  Reply
#12
(07-13-2017, 02:42 AM)tllim Wrote:
(07-12-2017, 04:05 AM)MarkHaysHarris777 Wrote:
(07-12-2017, 03:48 AM)knik Wrote:
(07-04-2017, 07:59 AM)knik Wrote: Appeal:
  1. Please, as soon as possible, inform all falks from Russia that no shipment via FedEx will reach the Recipient.

FINALLY: Dear citizens of Russian Federation! Shipment to Russia is not possible.
Dear Pine64 team, thank you very much for answer.
Citing from pine64 team e-mail letter:
"We are regret to inform you that Fedex has returning the Pinebook order to us due to the Russia custom issue and rejection. We are not able to re deliver you this order. Therefore, we will refund you the goods price soon.
Thank you."


hello,  shipment to Russia IS possible !  But, the shipment must be pre-approved PRIOR to release from factory... looks like someone may have dropped the ball on this order.

Should have tllim look into this,
Russia custom in Moscow refuse to allow the Pinebook shipment even pre-approved paperwork have been filed. Due to the uncertainty situation, PINE64 no longer ship Pinebook to Russia.

tllim, please note that there _may_ be similar problems in other states with full EACU membership - Armenia (not listed in Pine shipping policy), Belarus, Kazakhstan and Kyrgyzstan, as they all have similar customs rules and regulations.
Please recheck with their officials about customs clearance before shipping orders to those countries.
  Reply
#13
(07-13-2017, 03:01 AM)maknvl Wrote:
(07-13-2017, 02:42 AM)tllim Wrote:
(07-12-2017, 04:05 AM)MarkHaysHarris777 Wrote:
(07-12-2017, 03:48 AM)knik Wrote:
(07-04-2017, 07:59 AM)knik Wrote: Appeal:
  1. Please, as soon as possible, inform all falks from Russia that no shipment via FedEx will reach the Recipient.

FINALLY: Dear citizens of Russian Federation! Shipment to Russia is not possible.
Dear Pine64 team, thank you very much for answer.
Citing from pine64 team e-mail letter:
"We are regret to inform you that Fedex has returning the Pinebook order to us due to the Russia custom issue and rejection. We are not able to re deliver you this order. Therefore, we will refund you the goods price soon.
Thank you."


hello,  shipment to Russia IS possible !  But, the shipment must be pre-approved PRIOR to release from factory... looks like someone may have dropped the ball on this order.

Should have tllim look into this,
Russia custom in Moscow refuse to allow the Pinebook shipment even pre-approved paperwork have been filed. Due to the uncertainty situation, PINE64 no longer ship Pinebook to Russia.

tllim, please note that there _may_ be similar problems in other states with full EACU membership - Armenia (not listed in Pine shipping policy), Belarus, Kazakhstan and Kyrgyzstan, as they all have similar customs rules and regulations.
Please recheck with their officials about customs clearance before shipping orders to those countries.
Thanks on the information. This all depends on the custom attitude, just like this time, all Pinebook to Moscow have been blocked but to Saint Petersburg are OK.
  Reply
#14
Russians from Moscow may try another official way (though it is difficult):
https://habrahabr.ru/post/333730/
In short, if you have got status of juridical entity in Russia, you may get "FSS approvement" for individual shipment.
  Reply
#15
(07-20-2017, 12:26 AM)knik Wrote: Russians from Moscow may try another official way (though it is difficult):
https://habrahabr.ru/post/333730/
In short, if you have got status of juridical entity in Russia, you may get "FSS approvement" for individual shipment.

Thanks on the tips. Unless the carrier service can guarantee good passage to Russia, we will not proceed. The Pinebook has very thin profit margin, especially recently the Flash and DRAM price jack up crazily, and we cannot afford to keep subsidize the "unsure" shipping cost.
  Reply
#16
Guys from Russia, have you noticed this? https://forum.pine64.org/showthread.php?tid=4979
  Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
  BTO booking - email problems? jfrederickson 8 701 01-27-2019, 04:38 PM
Last Post: spikerguy

Forum Jump:


Users browsing this thread: 1 Guest(s)