dead keys days after warranty expires

[sgiavaras]

Hello everyone!

Loving my pinebook so far, q4OS runs beautifully and the hardware is surprisingly nice for the price point!

Unfortunately the keyboard now has 2 dead keys (a and s) days after my warranty has expired. 

Is it worth breaking open the pinebook to see if I can reseat the rubber dome or clean the connection or am I SOL?

Thanks.

EDIT: the keyboard actually has 3 dead keys, Caps, A, and S.

There was no trauma to the unit as far as I am aware.

[dkryder]

if you have not already, take a look at the photos in the thread, "a full teardown"
https://forum.pine64.org/showthread.php?tid=4523

[MarkHaysHarris777]

<snip>

Unfortunately the keyboard now has 2 dead keys (a and s) days after my warranty has expired. 

<snip>

Interesting.

... did you spill anything into it ?   knowing, or unknowing ?  ( you won't know except to open it )

I would open it;  remove power (unplug the battery) and then reseat all of the connectors;  please deshock yourself (ground yourself first).

Usually when buble domes stick many more keys die ...  do a full check of the keyboard;  probably more than those keys are out ( column or row )?   (not keyboard row, eletrical row-- scanning row)

tab Q Z space   etc

I suspect that if you reseat all connectors it will work again.

[sgiavaras]

Thanks for the helpful advice!

When I have some free time this week I'll be opening it up. I suspect that reseating all the connections will solve my problem.

Will update when I do!