Pinetab 2 Not Powering On...

[FortranTraffic]

Hi,

We recently purchased the tablet. It was working fine, but now isn't turning on at all...

Need technical support please...

[tllim]

Hi,

We recently purchased the tablet. It was working fine, but now isn't turning on at all...

Need technical support please...

Try to use UART adapter and read the console message to determine cause.

[dachalife]

I had the same problem with mine running the latest version of the default installation. If you left it without the power adapter plugged in for 5-10 days, let it charge with the appropriate rated charger for 72 hours or more.

I unplugged mine while I was gone on holiday and came back to what appeared to be a dead tablet, no response to anything (odd since I hadn’t used it, it was shut down and unplugged).

I tried the UART adapter- nothing, charged it for 24 hours- same, then took it apart, re-seated all the cables & still nothing. I put it all back together, left it on the charger for a few days and  then it was back to working as normal.

I never did figure out what drained the battery.

[tllim]

I had the same problem with mine running the latest version of the default installation. If you left it without the power adapter plugged in for 5-10 days, let it charge with the appropriate rated charger for 72 hours or more.

I unplugged mine while I was gone on holiday and came back to what appeared to be a dead tablet, no response to anything (odd since I hadn’t used it, it was shut down and unplugged).

I tried the UART adapter- nothing, charged it for 24 hours- same, then took it apart, re-seated all the cables & still nothing. I put it all back together, left it on the charger for a few days and  then it was back to working as normal.

I never did figure out what drained the battery.

Thanks on sharing the experience, and already pass to product and support team.

On the upcoming PineTab-V, product team has added two LED indicator (charging and status).