LCD powers up but nothing is displayed?

[onkyo808]

So I have the LCD touchscreen that came with my pine64. I have the TP cable connected and the DSI cable connected with all pins facing down.  I also have the lcd image file downloaded from the forums that a member had linked.  I used the win32 dsk imager to burn the image to my class 10 32 gig micro sd card.

I power it up and only the lcd display is connected but when I also plug in the hdmi cable after its powered up,  everything shows up on my tv and when I touch the touchscreen I can see it respond on my tv but nothing displays on my LCD screen.  What could I be doing wrong here? Is this one defective?

Thank you

Please check teh DSI cable connect properly. The flat ribbon cable contact down be face down, this same as adapter bo9ard. If still cannot work, then may be either the LCD driver circuit on Pine A64 board or teh LCD Panel is defective.

It's connected as best as I can get it.  It is face down on all connections.