07-23-2021, 09:06 AM
Hello,
The 10 of July I've made a ticket. The reply (12 of July) was not what I was expected and the ticket was closed. New reply for me, reminder the 19 of July : nothing. As proposed by the support, I asked the help of the 'sales', their reply indicate because it's a product issue, the support manage the ticket.
I don't know how I must wait to have a reply from the support
PinePhone bought in November 2020, unusable in July 2021
The 10 of July I've made a ticket. The reply (12 of July) was not what I was expected and the ticket was closed. New reply for me, reminder the 19 of July : nothing. As proposed by the support, I asked the help of the 'sales', their reply indicate because it's a product issue, the support manage the ticket.
I don't know how I must wait to have a reply from the support
PinePhone bought in November 2020, unusable in July 2021