How long does it take to get a reply in a ticket?
#20
(10-18-2020, 03:52 AM)Arehandoro Wrote:
(10-16-2020, 11:27 PM)tllim Wrote: Please note that once filing Paypal dispute, the case solely pending on Paypal judgement and don't expect me to get involved.

3. Under the consumer rights Act of 2015(UK): Within six months of purchase, it’s up to the retailer to prove that you caused the problem with the goods: if they can’t, they’ll have to repair or replace the goods or give you a refund if that’s not possible.

Just to note UK law applies in the UK.

If an item is bought online in EU you may have some of the same rights as the CRA(2015) (it's academic but Pine64 is looking in to setting up an EU store but the UK has left the EU anyway). If you buy online from a country outside the UK and the EU then the laws of that country usually apply so you would need to look at consumer rights laws that exist in the country that sold you the item.


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RE: How long does it take to get a reply in a ticket? - by lot378 - 10-19-2020, 01:49 AM

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