10-15-2020, 05:39 AM
(This post was last modified: 10-15-2020, 05:40 AM by Arehandoro.)
(10-13-2020, 01:55 PM)KC9UDX Wrote: If you think you might try for that refund within 6 months, consider that you have months to decide to do that. Let's see if someone here can help you resurrect that phone in the meanwhile. It seems to me that I've read about a problem like this here before. But I don't really know much about the PinePhone. I have better ideas about what I'd do with a Pinebook Pro if it did that.
I'd peruse the PinePhone forums here a and maybe post your symptoms there.
If the situation gets dire, you can call the attention of tllm (simply by putting an @ in front of tllm) and he can help you with a return or refund. But first let's see if we can get it working.
I have tried to use 7 different chargers and around 5 cables (all I have at home/office) to not avail. I have taken out the SIM (I didn't have an SD card inside) and the battery, also for the phone to not come back to life. I have left the phone plugged a whole night, with no luck either. Plugging the phone to a computer and running lsusb does not return any information, so I can pretty much think the phone is dead.
Not sure what else to do either. Not only that, not sure what else I want to do even if I'm told more potential tricks/solutions, because fixing hardware issues shouldn't be my task.
Anyway, now PayPal has denied my claim because the item was sold in "as is" condition, so I am responsible for the purchase amount.
So now I'm left with a device that doesn't work, without my money and no consumer protection. What a wonderful day.