How long does it take to get a reply in a ticket?
#4
(10-13-2020, 04:47 AM)KC9UDX Wrote: You will find many posts here of complaints of long waits.  How long have you been waiting?
A week.

I don't mind waiting for a fix/solution to my issue, but it would be nice at least a reply to the ticket.

Thanks!

(10-13-2020, 05:31 AM)LinAdmin2 Wrote:
(10-13-2020, 04:33 AM)Arehandoro Wrote: Hello,

Has anyone here created a ticket with Pine64 regarding a hardware issue on a device? Specifically, the PinePhone.

Cheers
You can wait as long as you like. Pine has all kind of measures to gain time so that hopefully you loose interest in following up,
Well, my PinePhone shut down a week a go and after trying with a million cables/chargers is I'm unable to bring it back to life. So I doubt I''ll lose any interest Big Grin


Messages In This Thread
RE: How long does it take to get a reply in a ticket? - by Arehandoro - 10-13-2020, 09:12 AM

Forum Jump:


Users browsing this thread: 2 Guest(s)