NVMe adapter and a new ANSI PBP shipment

[jsfrederick]

I ordered an ANSI PBP and included the NVMe adapter in that order.

Got my Shipment on Monday but there was NOT a package with the NVMe adapter. Might the adapter have been installed in the PBP during build time?

Did not really want to open up the machine yet, so asking if that might be the case.

If not, how do I get the adapter if it did not actually ship with the computer.

Thx.


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[bcnaz]

It is easy to miss, a very small thin envelope loose in one of the outer bags. I found mine when I was cleaning up the loose packaging.

[jsfrederick]

It is easy to miss, a very small thin envelope loose in one of the outer bags. I found mine when I was cleaning up the loose packaging.

I checked the packaging three times to be sure. I got an Adapter with the ISO PBP that I got first. Was kinda surprised it was not in the package with the ANSI PBP as well.


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[bcnaz]

It is easy to miss,  a very small thin envelope loose in one of the outer bags.  I found mine when I was cleaning up the loose packaging.

I checked the packaging three times to be sure.  I got an Adapter with the ISO PBP that I got first. Was kinda surprised it was not in the package with the ANSI PBP as well.


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 Hmm...
      Was it mentioned in the email Pine64 sent you when they informed you your PBP had 'shipped'  ?
           They mentioned mine was 'included' in my Pine64 shipment notice.
             That is why I went back and searched the packaging .

[jsfrederick]

BC, Good point. Let me check that shipment email. I don't remember what it says.

Thanks for that idea.


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[jayk]

I checked the packaging three times to be sure. 

I am missing mine as well.  Likewise I checked the packaging multiple times.

I've sent a note to sales@ about it, because it was listed on the 'your order has shipped' email, but wasn't in the box.

My power brick also doesn't work, sadly. :-(    Thankfully I had a USB-C power brick which seems to work ok.