Kickstarter but no Pine.....

[JohnConner]

Here the last thing I have the support written:

Dear support-team!
I am writing regarding to your answer concerning my computer, that has
never come to me.
I have already written with the BackerKit service. They have told me to
contact your support.
Because it is obviously, that there are some issues with sending my
computer to me, I am asking you for my money.
Yours faithfully.
Andreas 




> -- Please reply above this line --
>
> Hello,
>
> Thank you for contacting PINE64. Due to the high volume of emails we are
> currently receiving, please expect about 7-9 business days for a team
> member to respond to your inquiry. 
>
>
> - If you have questions regarding your shipping status, please email
> shipping@pine64.com 
> -For order numbers beginning in #102, your preorder will begin shipping
> out the last week of May 
>
>


>
> On Tue, May 31 09:54:14 UTC 2016  wrote:
>
>
Unfortunately, my Pine64 still has not arrived.
That's the message I got at 2.4.2016:
>
> Hi Andreas ,
>
> Your order for PINE A64, First $15 64-Bit Single Board Super Computer has
> shipped!
>
> china post : RI894213321CN
>
Please can you help me?
Andreas 

[Ghost]

Hi.

From inputting your details into Aftership (https://track.aftership.com/RI894213321CN), it seems your parcel has gotten stuck in the system and never made it past the Chinese delivery office. 

Hopefully this problem can get rectified soon. Hang in there!

[tllim]

Hi.

From inputting your details into Aftership (https://track.aftership.com/RI894213321CN), it seems your parcel has gotten stuck in the system and never made it past the Chinese delivery office. 

Hopefully this problem can get rectified soon. Hang in there!

From Aftership post, seems like arrive Austria on May 30 after struggle with China security loop. I havwe post this request to shipping facility and will make a reship decision on next week.

[JohnConner]

Hello! 
Thank you, I hope you can find out where my Pine has remained.

[tllim]

Hello! 
Thank you, I hope you can find out where my Pine has remained.

We are currently checking with China Post, and decide whether reship on next week.

[JohnConner]

I still waiting for more than 5 months now. Because it is obviously, that there are some issues with sending my
computer to me, I am asking you for my money.
Yours faithfully.
Andreas



Van replied:
Hello,



Thanks so much for your patience and apologies for the turnaround time to get back
to you due to the high volume of emails we receive. Your original package sent out
on 4/2/16 was sent back to us http://track.aftership.com/RI894213321CN . We've
received the package back and have dispatch back out to you with new tracking
number http://track.aftership.com/RI902865888CN . Please let us know if there's
anything we can help you with.



Best

--
PINE64 Inc.





On Wed, May 18 02:39:02 PDT 2016 (office@f.at) wrote:

Apr 12, 2016
11:06 am
Import customs scan ist my last infomation? Please can you tell me if the packet
reaches austria?
thx

referer: https://pine64.backerkit.com/backer/review

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[JohnConner]

can be closed!

[MarkHaysHarris777]

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