It is regrettable and I understand you, however those are the facts and explanation for why support tickets are shutdown or appear ignored - it was never good advice to recommend you or anyone else try that route. There is no recourse for a refund of the phone or a free of cost replacement screen after the warranty period has ended (and still difficult before it ends).
It would be useful to the community, however, if you did buy and install a new screen and reported what happens.
And it is quite likely, also, to be the only way any traction can be made in discovering if the screen does in fact have a quality issue and is not fit for purpose. It would take several users in the same situation as well. Remember, before you lash out again we are ALL community users and bought our Pine64 products under the same terms and conditions as you.
It would be useful to the community, however, if you did buy and install a new screen and reported what happens.
And it is quite likely, also, to be the only way any traction can be made in discovering if the screen does in fact have a quality issue and is not fit for purpose. It would take several users in the same situation as well. Remember, before you lash out again we are ALL community users and bought our Pine64 products under the same terms and conditions as you.
