08-25-2021, 01:23 AM
(This post was last modified: 08-26-2021, 01:49 AM by Gribouille.)
(08-25-2021, 12:39 AM)calinb Wrote: Update: My screen defect is spreading.![]()
I don't know if the cold air conditioning vent triggered it or it was just a coincidence but it's getting worse. I can see the day coming when I'll want to buy a new screen, but will it last any longer than the 10 months I got out of the original screen?
Sorry to read that. I don't know if we can have some help.
My tickets to the support about the delamination are frozen :
- #10442, from the 12 of July, 1 month;
- #10446, from 21 days, but it is not 'assigned'.
An unassigned ticket is easy to managed, because it can't have a delay to managed it, not a SLA, nobody has the responsibility to manged it

Could you make a little test ? I've explained the problem to obtain some support. If I look at the number of views in the general part of the forum (https://forum.pine64.org/forumdisplay.php?fid=74) before open the thread, I see that the number of views is not incremented when I come back to the general part of the forum. I've tried with a Tor Browser without login in.
So, could you check the number of views before to open the thread and after ?
The thread to check :
https://forum.pine64.org/showthread.php?tid=14680 / Pine64 quality of the hardware support : the PinePhone case