07-26-2021, 12:58 PM
I've send a message to 'support@pine64.org' giving the ticket's number. This is the answer :
Ok, I resume the situation.
The ticket support send me to to the sales to buy a new screen. The 'sales' send me to the support that doesn't reply. The 'support' send me to the ticket system that doesn't reply.
Does I miss something
Any good idea will be appreciate !
Quote:Dear Piner,
In order to serve you better, we have implemented the support ticket system. Please kindly file a support ticket at [/url][url=https://desk.zoho.com/portal/pine64/home]https://desk.zoho.com/portal/pine64/home with full detail of the issues you are facing. Our support team will response your ticket within 48 hours.
Thanks.
Regards,
PINE64 Support Team
Ok, I resume the situation.
The ticket support send me to to the sales to buy a new screen. The 'sales' send me to the support that doesn't reply. The 'support' send me to the ticket system that doesn't reply.
Does I miss something
Any good idea will be appreciate !