07-07-2021, 07:41 PM
(07-07-2021, 03:00 AM)marcih Wrote: I'm packing and sending my phone off to PINE64 for an RMA as we speak after contacting them via their ticketing system. Here's what the support representative told me after receiving photos of the screen upon their request:
PINE64 support Wrote:As per the LCD screen issue, you are required to ship the PinePhone without battery and accessories to the below address. As our engineer would like to find the root cause of the issue.
This is actually good news, because it means that the screen delamination issue is slowly becoming officially recognized by Pine64. Let's hope that sending over a few affected PinePhones will allow Pine64 to get to the bottom of this issue.