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Answers to e-mails and PMs are non-existant?
rahlquist
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#2
05-04-2016, 08:39 AM (This post was last modified: 05-04-2016, 08:42 AM by rahlquist.)
I believe in the 5/2 KS update he stated support queues are now 4 days deep.

Yep. found it.

Quote:9) Support. Support is not non-existent. Support has just gotten incredibly slow due to massive influx of inquiries regarding shipping statuses - currently up to 4 days response time. We're working on this.
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RE: Answers to e-mails and PMs are non-existant? - by rahlquist - 05-04-2016, 08:39 AM

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