09-19-2020, 02:26 PM
(09-17-2020, 04:07 PM)quipacorn Wrote: Been a week, still nothing from support. Wonder why they claim a 48 hour response time
Has anyone had any luck with the ticketing system? I know pine64 isn't a traditional company so instant turnaround support isn't a given.
As an update, I bought a functional pinetab from a kind forum member which arrived today. Was able to verify that the keyboard from my original unit is in fact defective by testing with the working unit. So I lost the lottery for both tab and keyboard.
I'm happy to have a working pinetab, but would still like to get my original one repaired/replaced while it's under warranty.
Please PM me your ticket number and I will alert support team