08-11-2020, 03:19 PM
(08-10-2020, 03:12 PM)Paraplegic Racehorse Wrote: I received a similar e-mail. My email stated that the 4PX does not ship to Alaska - at all.I am sorry to hear about that, and surprised that DHL wasn't an option. I ordered shortly after the PineTab orders opened, and had both standard and DHL options for Canada-there was only 2 dollars difference. I had already read the shipping drama about the standard shipping, so I knew to avoid it. Pine64 needs to work on logistics and communications with customers to avoid furture drama in the future.
At the time I ordered, there was not an option to ship DHL in the store front.
I have sent a response to sales@pine64.org (I did not reply directly to the email, but opened a new clean email without the metadata trail.)
I have not yet received a reply.
Why am I just now learning that there is no service to Alaska?