08-09-2020, 07:19 AM
(08-07-2020, 05:20 PM)tllim Wrote:(08-07-2020, 10:57 AM)Beattie Wrote:(08-07-2020, 10:13 AM)tllim Wrote: Regarding the Pinetab shipping, when the promotion starts, Pine Store assumes Asendia able to resume operation but until now we knows their operation still halt. There are few PineTab shipping cases that new shipping company (4px) not able reach using normal shipping and logistic team send out email to advise for upgrade to DHL.When I placed my order I intended to select DHL but that selection got lost. When I enquired about changing shipping the only solution offered was to cancel and reorder unfortunately the PineTab preorder was sold out. Is it possible (especially with the political situation at USPS) to change my shipping selection?
Please immediately contact sales@pine64.org. They are in the in middle of preparing shipping arrangement.
I tried again to get sales@pine64.org to change my shipping to DHL without success. The reply I got from them is pasted below. It sounds like I'm out of luck. I'll just have to be patient I guess. I worry, however about reliability of shipping, and was always more than willing to pay the extra fee for DHL, I just made an error when I originally submitted the order..
*******
PineTab already is in shipping process and we are unable to make change. Standard Shipping lead time about 2-4 weeks.
https://www.pine64.org/shipping/
PINETAB AND PINETAB With Detached Backlit Keyboard – Shipment date will be started on August 17th 2020 – Ships from Hong Kong . (Note. Shipment are in the process. No changes in the shipping information, such as shipping address, contact numbers, items and etc.)
Thank you!
Regards,
Pine64 team