Ascendia Post halted service

[Luke]

Unfortunately, I don't think poor English can be an immediate disqualifier. IIRC much of the support team is based in China (mainland or HK.) I have received a few emails from Pine in the past where the English was not the clearest.

@Luke, I know you're on holiday, but do you have any insight? Deadline's not far for these patrons, if this is legit. Or, perhaps @tllim would know?

I am indeed on holiday. I'll bring this to TL's attention however