07-17-2020, 01:30 PM
(07-17-2020, 03:12 AM)stfwn Wrote:??(07-14-2020, 12:17 PM)I Luke Wrote: Hello all,
We'll be looking at redesigning the PINE Store in the coming weeks. We'd appreciate feedback and suggestions on what improvements you'd like to see.
Thanks!
Thank you for asking for feedback. Things I found unusual in my ordering process yesterday:
- No confirmation email of any kind after ordering. The only evidence of my order was a Paypal receipt.
- No status page to check on the status of the order.
- There was no shipping option if I had anything besides just the phone in my cart. Users on the Matrix channel tipped me to remove other items from the cart. This seems like a bug.
- No indication of when I will hear from Pine64 next.
I'm sure if these points are addressed it will reduce stress on the sales team, most likely a net win on your end.
The DHL option came up during my order - on July 15, Arizona, USA, time, I think it was July 16 in China..(?)
I have no idea where the Stores server is, or what is the official Store time.
