here is some feedback from Portugal
- 35€ in vat
- 15€ in handling fees
- was told documentation was incorrect and didn't match declared value
- was asked for a screenshot of website where i ordered it
- was asked for proof of payment (paypal)
I had zero feedback, not even an email saying it had been shipped or tracking code, very disappointed with this, i only knew my pinephone had arrived once customs reached out to me, i didn't even know if it had been shipped at all
i did not know you declared it costed 25$, so that caused a 1week delay + extra expenses (included in 15€ above), if i had any feedback at all i could have just said it costed 25$ and avoided the delay and maybe the taxes, because then i would not have been told my information was incorrect and they maybe would not have asked for website of purchase and so on (just maybe)
- 35€ in vat
- 15€ in handling fees
- was told documentation was incorrect and didn't match declared value
- was asked for a screenshot of website where i ordered it
- was asked for proof of payment (paypal)
I had zero feedback, not even an email saying it had been shipped or tracking code, very disappointed with this, i only knew my pinephone had arrived once customs reached out to me, i didn't even know if it had been shipped at all
i did not know you declared it costed 25$, so that caused a 1week delay + extra expenses (included in 15€ above), if i had any feedback at all i could have just said it costed 25$ and avoided the delay and maybe the taxes, because then i would not have been told my information was incorrect and they maybe would not have asked for website of purchase and so on (just maybe)