I'll (try to!) keep this brief in order to not take this thread further off track. dkryder, please feel free to PM me if you want to continue the discussion. 
Indeed, that is a concern. And I had the same discussion with the clowns at my last workplace when they considered using PayPal for payment for training courses (with a PayPal POS credit card scanner and all!) instead of a proper financial gateway. In other words, be prepared for customers coming in for a one day training course and certificate issued on the day to lodge a claim via PayPal and get a refund... whilst still having a valid certificate
eBay for me is a bit different. There are a ton of crooks around, and they seem to have found the happy medium of favouring the customer, and not stabbing their sellers in the back too much. There is bound to be the odd stuff up, and as long as there is some review mechanism, then I suppose things will continue on. But I can certainly appreciate that it is frustrating when you are the one done wrong by! I'm very surprised they transferred the funds without any photo verification... that seems to be pretty much a requirement for their returns / refund policy.
Indeed, that is a concern. And I had the same discussion with the clowns at my last workplace when they considered using PayPal for payment for training courses (with a PayPal POS credit card scanner and all!) instead of a proper financial gateway. In other words, be prepared for customers coming in for a one day training course and certificate issued on the day to lodge a claim via PayPal and get a refund... whilst still having a valid certificate
eBay for me is a bit different. There are a ton of crooks around, and they seem to have found the happy medium of favouring the customer, and not stabbing their sellers in the back too much. There is bound to be the odd stuff up, and as long as there is some review mechanism, then I suppose things will continue on. But I can certainly appreciate that it is frustrating when you are the one done wrong by! I'm very surprised they transferred the funds without any photo verification... that seems to be pretty much a requirement for their returns / refund policy.