11-17-2023, 11:04 AM
(11-17-2023, 01:39 AM)tllim Wrote: For micro SIM based PinePhone and PinePhone Pro, user can submit support ticket for micro SIM/SD socket spare part replacement. This is free spare part service but user needs to pay for shipping cost (cannot combine with other items). This service only apply to micro SIM type PinePhone and PinePhone Pro, not applicable to nano SIM type PinePhone Pro.
This service will terminate once spare part runs out.
@tllim, I watched user @tckosvic spend months and months trying to get pine64 to actually send him his part, and I believe he finally gave up and stopped using his phone.
I watched user @wibble ask for info that would allow community members to get compatible parts when pine64 runs out in the future or simply to buy a part locally and not require you to send a free part or customers to pay expensive shipping, and again no answer from you. Knowing a part identification/specification would help the community deal with this epidemic of trashed unusable phones.