(06-08-2016, 04:15 PM)tllim Wrote:(06-08-2016, 10:34 AM)iPhyse Wrote: Dear Pine64 Team,
I'm quite disappointed at the moment. I'm still waiting till something will be updated regarding to my order... I have ordered 3 pine64 boards (2x pine64+, 1x pine64+ 2gb and a single wifi module). Since februari 1st I ordered a single pine64+ 2gb. I did send an email with the question if it was possible to add up some extra boards to my existing order which suddenly got cancelled with a simple respond to redo my order.. This wasn't even my question or intention.. So I did redo my order and asked if this would affect my position in 'shipment queue'. This was literally the answer 'Your order will still ship in May alongside with all preorders. Hope this helps!'.
So it was May, near end of, and I was a little bit concerned about my order.. So I decided to send a mail to get some clear answers.. But nothing more than an auto-respond telling me to wait up about 7-8 business days to receive a respond.. So I waited, and waited... Nothing.. So I did send another email regarding to my order.. Until now.. I haven't heard yet from you..
It's now June 8..
- 'For order numbers beginning in #102, your preorder will begin shipping out the last week of May',
- 'Will ship by May, may be earlier, not later'....
Hope to hear from you ASAP..
From your description, your order should already been shipped a while ago. Please PM me your backer number, the order list, name, shipping address. I will submit your ticket and check out. If there is glitch, let fix up.
Well i've received suddenly an email, about a few hours later after this message(topic start message), that my order has been fulfilled and shipped. But the EMS tracking code doesn't give much value, because it wont update and it's still stuck at the first message with something about left the swiss border but it is processed by 'Asendia Hong Kong(?)'.
But.. I will wait patiently for now. Thank you, tllim, for your response anyway