DisplayPort Out question

[frankt]

I'm not getting any video output from the PPP either. If I connect it to the original Pinephone Convergence HDMI dock, the USB keyboard & mouse work, but no video and the external monitor shows "no signal". When I connect it to my NexDock lapdock via USB-C, the PPP screen expands in to a desktop mode, but no signal goes to the NexDock. When I disconnect the USB-C cable from the PPP, the phone screen shows "An output has been removed. Settings have been rel" and the message continues off the right side of the screen.
My original Pinephone displays video and works with the Convergence dock as well as the NexDock lapdock. I know that they use different hardware, but at least I'm sure the dock and NexDock are working.
I keep getting an error when trying to update the PPP, so I don't know if any of the updates might solve this issue.

Update: I finally got the PPP software updated, and still no video out to an external monitor or Nexdock 360 lapdock. Also tried a j5Create HDMI dock with no luck. Anyone have any ideas? No video out is a deal breaker for me, and I only have 20 days left on the 30 day warranty.