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Shipping time?
tmastern
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#1
04-13-2021, 07:23 AM
Just curious how long it usually takes to arrive in the US from China? I got a shipping notification about a month ago, and no new tracking info since...
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deipoocu
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#2
04-13-2021, 12:18 PM
For me in California, US

2021-02-26: order date

2021-03-09: ship notification email


2021-04-12: delivered
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normalPerson
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#3
04-17-2021, 11:43 AM
mine says shipped March 12th. Pine64's website says to email their sales department if it's been 30 days which I did and never heard back from them.
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tmastern
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#4
04-19-2021, 06:46 AM
(04-17-2021, 11:43 AM)normalPerson Wrote: mine says shipped March 12th. Pine64's website says to email their sales department if it's been 30 days which I did and never heard back from them.

I'm in the same boat (probably literally!), as mine shipped on March 12th also, so I imagine it's just slow shipping due to world events, container shortages, etc.....
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misterdid
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#5
04-24-2021, 09:49 AM
I ordered mine 3/31. It was shipped 4/6 and arrived last Wednesday (21st)....and died after 10 minutes of use Smile
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tmastern
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#6
04-28-2021, 11:56 AM
6 weeks to make it to Chicago, but it looks like there are signs of life!
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ssl-3
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#7
06-05-2021, 02:50 PM
(04-13-2021, 07:23 AM)tmastern Wrote: Just curious how long it usually takes to arrive in the US from China? I got a shipping notification about a month ago, and no new tracking info since...

Ordered April 30, received on June 4 in midwestern US.
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jayjr1105
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#8
06-17-2021, 10:25 AM
Ordered June 5th, received today June 17th. I live in Philadelphia PA.
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jmhalder
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#9
01-04-2022, 11:31 AM
I just want to bump this.

Quote:If you don’t receive your order within 30 days of the ship date, you have 10 days to contact us


I ordered on 11/18/2021
It shipped 11/22/2021, and it's not delivered yet. It's been 43 days, which is 3 days over their "You have 10 days to contact us"... How is that onus placed on the purchaser to contact them withing a window that seemingly is normal for these slow shipments? I paid with Paypal and will gladly ask for a refund, which gives 90 days to do so. I think I'll give it another week or two before I do that, but the wording implies that they simply won't help you if you don't contact them during this short window. If deliveries are going to take >30 days, and potentially exceed 40 days, they need to rewrite their shipping policy and exclude the "you have 10 days to contact us".
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andy59
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#10
01-09-2022, 07:22 AM
I ordered a soldering iron on November 30th. Until there is no notification of shipment, no soldering iron. Messages are not answered. Sad
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