usb 3.0 external hard drive not recognized.

[eclay]

Hello,  I have purchased the following external usb enclosure.  I've installed a seagate 4TB sata disk.

https://www.amazon.com/gp/product/B01NCM...UTF8&psc=1

I can see this device when I plug it into my laptop but get nothing when I plug it into my pine64.  The enclosure has it's own power cable to power it up.  dmesg shows nothing about a usb drive/device being connect.  I'm running dietpi on my pine64.  I've also tried to connect it to my pinebook 14" running xenial mate.

Code:

root@DietPi:~# lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

root@DietPi:~# ls /dev/sd*

ls: cannot access '/dev/sd*': No such file or directory

My question is should this work attached to a pine64?

[evilbunny]

Hello,  I have purchased the following external usb enclosure.  I've installed a seagate 4TB sata disk.

https://www.amazon.com/gp/product/B01NCM...UTF8&psc=1

I can see this device when I plug it into my laptop but get nothing when I plug it into my pine64.  The enclosure has it's own power cable to power it up.  dmesg shows nothing about a usb drive/device being connect.  I'm running dietpi on my pine64.  I've also tried to connect it to my pinebook 14" running xenial mate.

Code:

root@DietPi:~# lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

root@DietPi:~# ls /dev/sd*

ls: cannot access '/dev/sd*': No such file or directory

My question is should this work attached to a pine64?

You should look for errors if you run 'dmesg' or in `tail /var/log/syslog`

[eclay]

Hello,  I have purchased the following external usb enclosure.  I've installed a seagate 4TB sata disk.

https://www.amazon.com/gp/product/B01NCM...UTF8&psc=1

I can see this device when I plug it into my laptop but get nothing when I plug it into my pine64.  The enclosure has it's own power cable to power it up.  dmesg shows nothing about a usb drive/device being connect.  I'm running dietpi on my pine64.  I've also tried to connect it to my pinebook 14" running xenial mate.

Code:

root@DietPi:~# lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

root@DietPi:~# ls /dev/sd*

ls: cannot access '/dev/sd*': No such file or directory

My question is should this work attached to a pine64?

You should look for errors if you run 'dmesg' or in `tail /var/log/syslog`

Thanks for the suggestion.  There must of been an Id10T error most likely involved here.  It's working now.