Woodpecker 3.3V not recognized

[z3bra]

Hello,

I bought a fresh now rock64 along with the woodpecker USB to serial adapter. However, when I plug in the adapter to my computer in 3.3V, it is not recognized by the computer, and "dmesg" output remains silent, even though the led is lit. I tried multiple distros, kernel options and even Windows. The device just doesn't show up.

The adapter is correctly recognized in 5V mode, and the /dev/ttyUSB0 device gets created as expected. But apparently I should not use this mode to access my Rock64 console or I'll damage it.

What can I do ?

Thanks

[tllim]

Hello,

I bought a fresh now rock64 along with the woodpecker USB to serial adapter. However, when I plug in the adapter to my computer in 3.3V, it is not recognized by the computer, and "dmesg" output remains silent, even though the led is lit. I tried multiple distros, kernel options and even Windows. The device just doesn't show up.

The adapter is correctly recognized in 5V mode, and the /dev/ttyUSB0 device gets created as expected. But apparently I should not use this mode to access my Rock64 console or I'll damage it.

What can I do ?

Thanks

Please file support ticket at https://support.pine64.org