shipping time?

[killick]

Hi.  How many months did you have to wait to get your pineTime? I am in my second month of waiting. I have tried writing to sales (3 times) and I tried writing to @pine64@fosstodon.org (2 times) but have never had a reply. 

When I ordered on June 24, I got a notice that the device had shipped on June 27. But something went wrong. I put in a support ticket and was told that there was a problem getting the device out of China and that I would hear about a new shipment soon, but I never heard back. When I went back to support, they fobbed me off to sales. When sales never replied, I tried going back to support, but they have stopped responding, too. Should I try and get my money back from my credit card company? Did pine64 go out of business?

Thanks,

Killick

[tllim]

Hi.  How many months did you have to wait to get your pineTime? I am in my second month of waiting. I have tried writing to sales (3 times) and I tried writing to @pine64@fosstodon.org (2 times) but have never had a reply. 

When I ordered on June 24, I got a notice that the device had shipped on June 27. But something went wrong. I put in a support ticket and was told that there was a problem getting the device out of China and that I would hear about a new shipment soon, but I never heard back. When I went back to support, they fobbed me off to sales. When sales never replied, I tried going back to support, but they have stopped responding, too. Should I try and get my money back from my credit card company? Did pine64 go out of business?

Thanks,

Killick

Seems like you email to wrong address, please email to sales@pine64.org

[Iceblade]

Hi.  How many months did you have to wait to get your pineTime? I am in my second month of waiting. I have tried writing to sales (3 times) and I tried writing to @pine64@fosstodon.org (2 times) but have never had a reply. 

When I ordered on June 24, I got a notice that the device had shipped on June 27. But something went wrong. I put in a support ticket and was told that there was a problem getting the device out of China and that I would hear about a new shipment soon, but I never heard back. When I went back to support, they fobbed me off to sales. When sales never replied, I tried going back to support, but they have stopped responding, too. Should I try and get my money back from my credit card company? Did pine64 go out of business?

Thanks,

Killick

For any future visitors, I received my set of watches yesterday, China -> EU just shy of 3 weeks since the order was put through (economy).

The package was quite beat up but it doesn't seem like anything was damaged.