12-03-2017, 11:18 AM
(11-28-2017, 05:02 PM)finae Wrote: I have the same problem with my rock64 board, using their PSU from pine64.org, dc-in led blinks when its plugged in. I don't know what the problem is, I've only ordered 1 board and its was my first board. I have created a ticket and its been 7 days, no response from Pine Support. I msg their twitter account, 5 days ago and was told that it will be brought up to support, but no response as well since then.
I am assuming that my board is just dead.
... so not a very good first impression of the company at the moment.
was planning to get a few but after the first potential dead board with no response from the company, spending close to 60USD, i don't want to take the chance that the next board is also going to be dead as well and having to wait again for x days/weeks.
I dont even know if my first board is warranty-able or not, as its been so long since I first plugged in it.
From your description, your board is still under warranty. The support team should already respond back by now. If not, just PM me and i will takes care.