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Confused about shipping/tracking information - Printable Version

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+--- Thread: Confused about shipping/tracking information (/showthread.php?tid=8886)

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RE: Confused about shipping/tracking information - bcnaz - 02-08-2020

(02-07-2020, 03:54 PM)kop316 Wrote: PSA to anyone in the USA:

I did not notice this, but my Pinephone package had a signature required. Unfortunately I was not home when it was being delivered so I have to wait until tomorrow to pick it up.

  My phone finally was scheduled to be delivered today,  Since the Postman usually comes at noon I was out there waiting at 11:30 am.

      ( When I checked the mailbox to see if my Son had picked up yesterdays mail, there was my new Brave Heart... ! )

              I guess the mailman came early today  !

  The package does say  " Signature Required "

   After spending over a week in New York,  apparently it took a day and a half to get across the country...


RE: Confused about shipping/tracking information - wibble - 02-08-2020

(02-08-2020, 04:46 AM)valentin Wrote: Did anyone in the UK receive the phone?
Not yet - last tracking point was leaving Hong Kong at 16:14 on the 20th.


RE: Confused about shipping/tracking information - valentin - 02-10-2020

Yeah, same date and time for me... Brexit revenge? LOL

Updated on: Monday 20 January

04:14pm
Item Leaving overseas Switzerland


RE: Confused about shipping/tracking information - VaZso - 02-10-2020

Mine has been handed to Asendia on 22th January, arrived to my country on 4 th of February, local postal service shows arrived on 6th of February.
They still not handled it.

Also, if they forward it to Customs, that may cause further 10-12 days of delay and ~47.3 EUR (VAT+customs handling) fee...
Local postal service is really can be caller "snail mail" here...


RE: Confused about shipping/tracking information - dukla2000 - 02-10-2020

Halleluyah, my phone has emerged from a black hole after 21 days incommunicado and was seen at Royal Mail Heathrow Worldwide Distribution Centre at 8:04pm this evening.


RE: Confused about shipping/tracking information - wibble - 02-10-2020

New tracking point in UK, 08:19pm. Royal Mail refer to the location as Langley HWDC while 17track say GBLALA - both references to the worldwide distribution centre near Heathrow.


RE: Confused about shipping/tracking information - valentin - 02-10-2020

Finally, after three weeks with no updates, some progress for those in the UK who are waiting for the Brave Heart:

Updated on: Monday 10 February

08:54pm
Item Received LANGLEY HWDC, United Kingdom

I wonder, how long will take to travel from Heathrow Worldwide Distribution Centre to my home address, just over 80 miles...


RE: Confused about shipping/tracking information - dukla2000 - 02-10-2020

(02-10-2020, 04:33 PM)valentin Wrote: I wonder, how long will take to travel from Heathrow Worldwide Distribution Centre to my home address, just over 80 miles...

Maybe tomorrow?

And just to prove Asendia inability to organise the proverbial p$%*up: I got delivery today of a £3.89 smartwatch ordered on 30 Jan from Guangdong with free P&P!


RE: Confused about shipping/tracking information - gillham - 02-10-2020

My PinePhone arrived today in southern Wisconsin after taking a week from New York with a tour of Queens, Albany, East Berne, Jersey City before heading west.
It was mailed on January 20th from the tracking.


RE: Confused about shipping/tracking information - pinerokc - 02-10-2020

(02-10-2020, 06:19 PM)nas Wrote:
(02-10-2020, 04:40 PM)dukla2000 Wrote:
(02-10-2020, 04:33 PM)valentin Wrote: I wonder, how long will take to travel from Heathrow Worldwide Distribution Centre to my home address, just over 80 miles...

Maybe tomorrow?


I think there's still the customs lottery to clear but you never know.

It appears they get around that, for US recipients at least, by marking the package as a "gift".

(02-08-2020, 01:18 PM)bcnaz Wrote:
(02-07-2020, 03:54 PM)kop316 Wrote: PSA to anyone in the USA:

I did not notice this, but my Pinephone package had a signature required. Unfortunately I was not home when it was being delivered so I have to wait until tomorrow to pick it up.

  My phone finally was scheduled to be delivered today,  Since the Postman usually comes at noon I was out there waiting at 11:30 am.

      ( When I checked the mailbox to see if my Son had picked up yesterdays mail, there was my new Brave Heart... ! )

              I guess the mailman came early today  !

  The package does say  " Signature Required "

   After spending over a week in New York,  apparently it took a day and a half to get across the country...

My mailman was pickier, and did not leave my phone when we had to go out of town for higher priority family trip a few hours earlier.  I did get an email later to which I could respond with choice of 2nd chance by picking up at local post office, so I did that today, and have been playing around with UBports on it - not too impressed with its unfinished state, but am impressed by the overall  hardware quality and performance, so that is something to work with. 

Keeping the Android as the daily driver for some time to come while playing/testing this new toy I think...