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Sound Quit - Printable Version

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+--- Thread: Sound Quit (/showthread.php?tid=8773)



Sound Quit - TonyK - 01-14-2020

I have been using Youtube and the sound was working.  However, when I later tried to play a video the sound setting was at the max setting on YT and on the computer which caused the sound to quit working.  Now I can no longer get sound on anything neither with the headphones nor the speakers.  I did reboot the machine but that did not help.  The speaker test in the sound preferences did not work.  It seems as though the sound has been blown out.

Is this a hardware issue?  This is my first day with this machine and I was beginning to really like this machine.

Any help would be greatly appreciate.


RE: Sound Quit - tophneal - 01-14-2020

What do you sounds settings look like?


RE: Sound Quit - TonyK - 01-14-2020

(01-14-2020, 12:05 PM)tophneal Wrote: What do you sounds settings look like?

Which settings?  The ones in the Preference shows that the output device is es8316-spk-sound Analog Stereo.  The Connector: Analog Output.  If there is another way for me to find what you need to know I will try to do that.  I don't know a lot about how the system works but I am able to use the command line to find out.


RE: Sound Quit - tophneal - 01-14-2020

I haven't used the default Debian much, so the ways I can help are limited. I recall when I first got mine (though I can't recall if I switched to Manjaro by this time) has sound issues, and I had to select a different output device.

Have you also checked out this section of the wiki, yet? https://wiki.pine64.org/index.php/Pinebook_Pro#Sound_issues It doesn't have any solid answers to your problem, but it has some good first steps. For example, have you tried testing sound while booted from an image on an SD? That should help identify if it's hardware or software.


RE: Sound Quit - TonyK - 01-14-2020

(01-14-2020, 01:02 PM)tophneal Wrote: I haven't used the default Debian much, so the ways I can help are limited. I recall when I first got mine (though I can't recall if I switched to Manjaro by this time) has sound issues, and I had to select a different output device.

Have you also checked out this section of the wiki, yet? https://wiki.pine64.org/index.php/Pinebook_Pro#Sound_issues It doesn't have any solid answers to your problem, but it has some good first steps. For example, have you tried testing sound while booted from an image on an SD? That should help identify if it's hardware or software.

Thanks for your effort to help me.  But as luck would have it, I rebooted several times and then the sound returned.  I will take your recommendation on the SD card in order to have a backup in case it is software related.  I really do appreciate your responding, especially since I have only been using it for a few hours.  It helps to know that there is somewhere to turn.  Thank you.


RE: Sound Quit - tophneal - 01-14-2020

No problem! I figured at the very least, if I couldn't help then perhaps I could help get the information that those more knowledgeable might need.

Glad you're back up and rockin'!

SDs are not only handy to keep around for similar issues, but fun for when your want to quickly switch distros.