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+--- Thread: Permanent Watermark? (/showthread.php?tid=8188)
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Permanent Watermark? - Nurb432 - 11-04-2019
This may have been talked about but it appears that i have a permanent watermark of what might be the serial number, upside down, in the lower left of the screen.
Is there a way to turn this off somehow?
EDIT: just noticed its there even when powerd off, but REALLY hard to see then.
I guess its burnt into the screen. so i have a bad LCD. arrrgh. after waiting all this time
How do we open up an issue with pine?
RE: Permanent Watermark? - tophneal - 11-04-2019
(11-04-2019, 12:06 PM)Nurb432 Wrote: I guess its burnt into the screen. so i have a bad LCD. arrrgh. after waiting all this time
Tag one of the Pine team in your post, or submit your issue to the appropriate email. I'd probably try pinebook@pine64.org, unless they suggest a more relevant one.
RE: Permanent Watermark? - Nurb432 - 11-04-2019
(11-04-2019, 12:57 PM)tophneal Wrote:(11-04-2019, 12:06 PM)Nurb432 Wrote: I guess its burnt into the screen. so i have a bad LCD. arrrgh. after waiting all this time
Tag one of the Pine team in your post, or submit your issue to the appropriate email. I'd probably try pinebook@pine64.org, unless they suggest a more relevant one.
I did submit a support ticket. I found that just after i posted.
I *hope* that there is just some sort of screen protector and its printed on there, that i can remove ( but it doesn't seem obvious, like most are ). Else, its gotta go back home for repair
RE: Permanent Watermark? - tophneal - 11-04-2019
(11-04-2019, 01:08 PM)Nurb432 Wrote:If you lightly scratch over it with a fingernail, can you feel it raised from the screen?(11-04-2019, 12:57 PM)tophneal Wrote:(11-04-2019, 12:06 PM)Nurb432 Wrote: I guess its burnt into the screen. so i have a bad LCD. arrrgh. after waiting all this time
Tag one of the Pine team in your post, or submit your issue to the appropriate email. I'd probably try pinebook@pine64.org, unless they suggest a more relevant one.
I did submit a support ticket. I found that just after i posted.
I *hope* that there is just some sort of screen protector and its printed on there, that i can remove ( but it doesn't seem obvious, like most are ). Else, its gotta go back home for repair
RE: Permanent Watermark? - Nurb432 - 11-04-2019
(11-04-2019, 01:18 PM)tophneal Wrote:(11-04-2019, 01:08 PM)Nurb432 Wrote:If you lightly scratch over it with a fingernail, can you feel it raised from the screen?(11-04-2019, 12:57 PM)tophneal Wrote:(11-04-2019, 12:06 PM)Nurb432 Wrote: I guess its burnt into the screen. so i have a bad LCD. arrrgh. after waiting all this time
Tag one of the Pine team in your post, or submit your issue to the appropriate email. I'd probably try pinebook@pine64.org, unless they suggest a more relevant one.
I did submit a support ticket. I found that just after i posted.
I *hope* that there is just some sort of screen protector and its printed on there, that i can remove ( but it doesn't seem obvious, like most are ). Else, its gotta go back home for repair
No, you cant feel it. However, there are 3 small bubbles elsewhere that look just like when you do a bad job putting a protector on. ( not dead pixels )
My hope is that perhaps its a protector ( under the bezel ) and its printed on there.. then i could just pull it off and replace it with something else.. of course not doing anything like that until i hear from support. But with my luck it burnt into the LCD during testing, and ill have to box it back up and ship it back.
RE: Permanent Watermark? - Kochise - 11-04-2019
Picture it, please.
RE: Permanent Watermark? - Nurb432 - 11-04-2019
(11-04-2019, 02:29 PM)Kochise Wrote: Picture it, please.
![[Image: 7s2CkvsXTRKMxIFO5LQ5VisEKsMj2FudfsmuedBT...63-h797-no]](https://lh3.googleusercontent.com/7s2CkvsXTRKMxIFO5LQ5VisEKsMj2FudfsmuedBTAalrJjAwTM68eZ40gg8cSOXNlpkndmt0ChVrz4fDZMfAs-PBJNEGXOUBiVdharjkQ9GdYFCTLUFzTH2ehjS79zCjpAxIQIrOd39qYuPKoNJjrnjKO_C2aD4ORrNS1d2YN8ewK-7n7d_pAIxhzmmiYpWiLUDTRzQxMLh35x9lI0fSDZV1ooj48nUC_PbMPyPv11TD63lkzqVjBOZ0j5eyR2SyP-xOXuUf8kQ3mo78BoAFOaSrwNnhPNfGxaq0kugZq6D8VQ84Ptabo4CMMcRkeQhrYHjrIiEJLSeF2HBl_nU2qWJr0QhdI_zuAJNB_Gsnpsco-a49PQfvdmKZpecXIq3EZPjRGg-4OpOszZHvsc9t7yucyQGGA5DuuYmREtQ76x69qt0usvrV11mBSeYOedxXzclxR3QXnkiOCqoZ-BUolxq19gg04ZR6wZde00RL8SEc8P7jdXZVwo3NFZARkY5fxu1R0WXzks1b7ziTcnHP-Eq62QogwUFdZU7ZhN_-rV9iLEnp-8mtBXZx46SDYou6mGSin1HH8AwvHiqSU2RL3OqdrfO8D-OpT7XzGYmjWFKu9ZOBE1uGr18-R3zBVmyeyGb28gJ5Dy7tngYM8YEuMHOv51DzTxXil_TIa6wwvcxNNRaRuUyYmuk=w1063-h797-no)
RE: Permanent Watermark? - fire219 - 11-04-2019
(11-04-2019, 02:49 PM)Nurb432 Wrote:(11-04-2019, 02:29 PM)Kochise Wrote: Picture it, please.
The picture doesn't work, we don't have permission to see it. You need to upload it to a picture host.
RE: Permanent Watermark? - Nurb432 - 11-04-2019
(11-04-2019, 04:44 PM)fire219 Wrote:(11-04-2019, 02:49 PM)Nurb432 Wrote:(11-04-2019, 02:29 PM)Kochise Wrote: Picture it, please.
The picture doesn't work, we don't have permission to see it. You need to upload it to a picture host.
weird, i can still see it. Ill put it somewhere in a little bit.
EDIT: does this work:
![[Image: 3RzyEQ3]](https://imgur.com/3RzyEQ3)
if not: https://imgur.com/3RzyEQ3
RE: Permanent Watermark? - NSW - 11-04-2019
(11-04-2019, 04:55 PM)Nurb432 Wrote: EDIT: does this work:
My initial thought is that someone forgot to remove the plastic protector film from the panel before they closed it up. I would wait for support to get back to you just to be sure. I would imagine, if the bezel is easily removable, you will find a pull tab in one corner to remove that plastic sheet.