PINE64
reboot / crash - Printable Version

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+--- Thread: reboot / crash (/showthread.php?tid=8184)

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RE: reboot / crash - kiloparsec - 11-10-2019

Just chiming in I'm also getting lots of crashes rending it pretty much unusable. some time this week i should be able to make a serial cable


RE: reboot / crash - hmuller - 11-10-2019

I have had my machine on all day, turning it off at night and on in the morning since I have received it. I have not been able to reproduce this issue.


RE: reboot / crash - Der Geist der Maschine - 11-10-2019

Quote:I have had my machine on all day, turning it off at night and on in the morning since I have received it. I have not been able to reproduce this issue.

I don't turn off the laptop. I get kernel crashes on average every 24 hours. Someones after a few hours then not for 2 days.

Quote:I'm also getting lots of crashes rending it pretty much unusable. some time this week i should be able to make a serial cable

I gave up trying to set up kdump: In the path from the crash (trap) to invoking the crash-kernel, the kernel simply stops every time somewhere else. God.

Console: whenever I don't use the laptop, I wanted to switch to the console for capturing the backtrace, but I realized that these backtraces are way longer than a screen can hold and important information would be scroll off.

@kiloparsec All our hope lies in you.


RE: reboot / crash - kiloparsec - 11-12-2019

so bad news and good news.
good news
have a uart connected and logging.
bad news
Laptop has not crashed yet, been 4+ hours.

Only change was unscrewing everything and flipping the uart switch, then re fasting the bottom


RE: reboot / crash - bcnaz - 11-12-2019

NOTE :
Seems MOST reports say they were using Chromium when the crash occurred, possible connection ?
Possible it is not OS related.... ?


RE: reboot / crash - kiloparsec - 11-13-2019

So odd note. At home it does not seem to crash, however at work it crashes. so tomorrow i will try to log uart at work and see what we get


RE: reboot / crash - Der Geist der Maschine - 11-16-2019

(11-13-2019, 07:08 PM)kiloparsec Wrote: So odd note. At home it does not seem to crash, however at work it crashes. so tomorrow i will try to log uart at work and see what we get

My  Pinebook Pro keeps on crashing.

I tried to run the 5.4 kernel to see if it this one also crashes every couple of hours. Upon booting, the screen remains black. I assume a serial console would reveal the problem.

If you are interested in trying the 5.4 kernel, here is the the corresponding thread https://forum.pine64.org/showthread.php?tid=8207

Either compile it yourself or get my deb from http://students.engr.scu.edu/~sschaeck/scratch/linux-image-5.4.0-rc6-gce2ff1b0ab00_5.4.0-rc6-gce2ff1b0ab00-1_arm64.deb. To install, make /boot writeable and install the package via dpkg -i --force-architecture /path/to/linux-image-5.4.0-rc6-gce2ff1b0ab00_5.4.0-rc6-gce2ff1b0ab00-1_arm64.deb. The deb installs the device tree blob into /usr/lib/linux-image-5.4.0-rc6-gce2ff1b0ab00/rockchip/rk3399-pinebook-pro.dtb and you need to copy it into the /boot directory (or use the one DrYat attached dtb in above thread).


RE: reboot / crash - Eggmonkey - 11-17-2019

I mean, yeah it randomly crashes and reboots, but I kind of take this as par for the course at this point.
Quite obviously the OS is so buggy it is unusable - I can't hold a wifi connection for more than a few minutes and have 10 other strange bugs.

At best it is a hobbyist toy right now, completely unusable for any real work (but we all expected this before ordering, so it's ok.)

2 options - rewrite the OS/ compile your own kernel and spent many hours on it.
OR wait for someone else to make the improvements/ software to catch up.

Personally, I'm happy to be patient.


RE: reboot / crash - Der Geist der Maschine - 11-17-2019

Quote:I mean, yeah it randomly crashes and reboots, but I kind of take this as par for the course at this point.


Quite obviously the OS is so buggy it is unusable - I can't hold a wifi connection for more than a few minutes and have 10 other strange bugs.

Only a few people are affected by one or another problem. Yet others aren't affected by any problem at all. This really puzzles me. How can this be on the same OS and hardware?

One explanation is that the hardware is built sloppy ... so that on some systems the wifi chip freaks out and on other systems the kernel freaks out.


Quote:At best it is a hobbyist toy right now, completely unusable for any real work (but we all expected this before ordering, so it's ok.)

I don't think we expected *this*. Known problems need to be communicated in advance. I assume whoever had a prototype (Luke, Mrfixit, Ayufan etc) didn't have any of these problems  on their laptop.


Quote:2 options - rewrite the OS/ compile your own kernel and spent many hours on it.

For this you need to be able to repro the issue.

- I can't get any kernel logs for the crashes (see email thread). I put some hope into kiloparsec.

- Someone who has the wifi drops needs to debug it. Do you see anyone picking up this task?


Quote:OR wait for someone else to make the improvements/ software to catch up.

Personally, I'm happy to be patient.

I don't see anyone actively looking into fixing wifi instability or the crashes.


RE: reboot / crash - Arwen - 11-17-2019

(11-17-2019, 09:26 AM)Der Geist der Maschine Wrote:
Quote:OR wait for someone else to make the improvements/ software to catch up.

Personally, I'm happy to be patient.

I don't see anyone actively looking into fixing wifi instability or the crashes.

In another post, I did suggest that a person who had WiFi instability, check the antenna connection.

That's a straight forward check, and could easily have come loose in tranist.

It's actually something that happened to me with my old laptop. When I replaced my the SSD, I made sure to leave the WiFi antenna cable alone. But, it came loose anyway over time. Easy fix.