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+--- Thread: Input not working after a forced shutdown (/showthread.php?tid=6968)
Input not working after a forced shutdown - dic1911 - 12-18-2018
As title, I just got my Pinebook(14', 1366x768 edition) today,
was using apt command to upgrade LibreOffice and launched Firefox at the same time, just when I typed a few characters at address bar in Firefox,
everything stucked, I had to force it to shutdown and boot again, after that I just can't get the keyboard and touchpad working again, now the only working input is the power button, I can still connect my USB mouse/keyboard to have working input, but that'd totally lose the meaning of Pinebook being easy to carry around, the same situation doesn't change when I switch to Android from Ubuntu Mate, any suggestion?
RE: Input not working after a forced shutdown - tllim - 12-24-2018
(12-18-2018, 05:59 AM)dic1911 Wrote: As title, I just got my Pinebook(14', 1366x768 edition) today,
was using apt command to upgrade LibreOffice and launched Firefox at the same time, just when I typed a few characters at address bar in Firefox,
everything stucked, I had to force it to shutdown and boot again, after that I just can't get the keyboard and touchpad working again, now the only working input is the power button, I can still connect my USB mouse/keyboard to have working input, but that'd totally lose the meaning of Pinebook being easy to carry around, the same situation doesn't change when I switch to Android from Ubuntu Mate, any suggestion?
You can program a stock Android build on MicroSD boot and check whether the Pinebook keyboard and touchpad still responding. If still having issue and under warranty, please file a support ticket at http://support.pine64.org .