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+--- Thread: News: Pinebook faulty keyboard replacement (/showthread.php?tid=5186)
News: Pinebook faulty keyboard replacement - Pagliacci - 09-28-2017
So Pine64 Support had promised me a replacement for the faulty Pinebook keyboard.
Many weeks ago, they assured me a new bottom case with keys and connectors would be shipped "soon".
Yesterday the postman thrust into my hands a large very well packaged item from China.
Surprising, as I hadn't received any tracking details by email - so I wasn't even expecting the parcel yet.
The label on the outside stated "From vickyzhu, Pine64" and declared the contents to be "Pinebook keybook [sic] with bottom case".
I very, very carefully opened the padded parcel and found a hardened plastic case just like the complete Pinebooks themselves ship in.
Inside that was another padded parcel in which there was ....
A top case LCD panel!
Nice, but not what was required for a faulty keyboard replacement!
Anyone else experienced this?
Pine64 Support have so far not responded.
RE: News: Pinebook faulty keyboard replacement - MarkHaysHarris777 - 09-28-2017
(09-28-2017, 03:30 AM)Pagliacci Wrote: So Pine64 Support had promised me a replacement for the faulty Pinebook keyboard.
... <snip>
Inside that was another padded parcel in which there was ....
A top case LCD panel!
holy cow;
... well, hold onto it -- cause its the last one in the world ! ... the LCD is out-of-stock now and Pinebook shipments are hold up until more LCD panels are available.
There is a significant language barrier between most of the world and China; bare with them guys, it will all get sorted out sooner or later. Someday, you'll even see the humor in this;
RE: News: Pinebook faulty keyboard replacement - BatteryDie - 10-10-2017
(09-28-2017, 02:23 PM)MarkHaysHarris777 Wrote: ... well, hold onto it -- cause its the last one in the world ! ... the LCD is out-of-stock now and Pinebook shipments are hold up until more LCD panels are available.
Am I last person who got LCD screen replacement today?
RE: News: Pinebook faulty keyboard replacement - MarkHaysHarris777 - 10-10-2017
(10-10-2017, 06:30 PM)BatteryDie Wrote:(09-28-2017, 02:23 PM)MarkHaysHarris777 Wrote: ... well, hold onto it -- cause its the last one in the world ! ... the LCD is out-of-stock now and Pinebook shipments are hold up until more LCD panels are available.
Am I last person who got LCD screen replacement today?
It would seem so.