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+--- Thread: can I retrieve accidentally deleted voice mail with T mobile ? (/showthread.php?tid=18934)
can I retrieve accidentally deleted voice mail with T mobile ? - HLing - 12-08-2023
Long sad story short:
Ny father passed feb 2023. I had a voice mail he'd left at the end of 2022. I have saved it and resaved it each time i access voicemail and listen to it for months after my dad passsed. It was a bittersweet fix for missing him. Then a few weeks ago it wasn't there any more. Ii may have accidentally deleted it, I don't know. It seems that T-mobile tech support isn't equipped to help me.
Can anyone on the forum tell me exactly where the voicemail may be stored? I know the text messages are stored and are still on the phone in a folder in Purple. But the voice messages? Dare I hope that they are also somewhere on my phone?
Thank you for you input.
HLing
(still using Mobian pre-Bookworm)
RE: can I retrieve accidentally deleted voice mail with T mobile ? - KC9UDX - 12-08-2023
I can tell you why it's gone: after ninety days (or some other duration), T•Mobile deletes saved messages (else their servers would be overrun with messages that users wont delete). They will not be able to recover it without orders from police, the FBI, or CIA.
You could search for audio files on your phone (back it up immediately!) but it's highly unlikely in my opinion that it would've saved them unless you had some kind of call recorder.
Sorry. And condolences on your loss.
RE: can I retrieve accidentally deleted voice mail with T mobile ? - HLing - 12-11-2023
(12-08-2023, 08:37 PM)KC9UDX Wrote: I can tell you why it's gone: after ninety days (or some other duration), T•Mobile deletes saved messages (else their servers would be overrun with messages that users wont delete). They will not be able to recover it without orders from police, the FBI, or CIA.@KC9UDX Thank you for your reply. It seems that my dad's message was kept for almost a year, though, asking a T-mobile tech support just now for how long they actually keep the voice message, they couldn't tell me. There's a real vacuum of concrete knowledge with them. I think I just forgot to re-save it this one last time, and that may have done it.
You could search for audio files on your phone (back it up immediately!) but it's highly unlikely in my opinion that it would've saved them unless you had some kind of call recorder.
Sorry. And condolences on your loss.
On a Pine Phone, how would I search for an audio file? and If I had made a back up between now and then, would it be on my pinephone somewhere still? Any suggestion as to the folder to look under?
p.s. what does "[ SRA accepts you ]" mean?
RE: can I retrieve accidentally deleted voice mail with T mobile ? - KC9UDX - 12-11-2023
I have no idea, so I shouldn't speculate but I wouldn't expect the PinePhone to keep such audio. I would search the whole system.
"[ SRA accepts you ]" is what NetBSD says upon valid login. To be honest I have no idea what SRA is.
RE: can I retrieve accidentally deleted voice mail with T mobile ? - oldschool - 12-13-2023
(12-11-2023, 12:17 PM)HLing Wrote: On a Pine Phone, how would I search for an audio file? and If I had made a back up between now and then, would it be on my pinephone somewhere still? Any suggestion as to the folder to look under?
I'm sorry, but AFAIK there is no phone system which automatically makes a copy of a voice mail while you listen to it. It would be something you have to do deliberately. This is how it would work - regardless of the phone OS (PINE Phone, Android, iOS, etc):
To create an audio recording of a voice mail on your phone you would have to use a dialer app which supports recording a phone call - after all, listening to your voice messages is just that - a phone call. You'd have to call your voicemail box, start recording the call on your phone, then start playing the voicemail in question. Once it's finished playing you'd have to stop the recording. Then you would have a copy. If you can't remember doing these steps or if you don't even have a dialer app which is capable of recording a phone call, then there is no copy on your phone.
I'm sorry for your loss and for not having better advice.
Markus