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Pinephone Pro Earpiece is not working, need help - Printable Version

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+--- Forum: PinePhone Pro Hardware (https://forum.pine64.org/forumdisplay.php?fid=180)
+--- Thread: Pinephone Pro Earpiece is not working, need help (/showthread.php?tid=17991)



Pinephone Pro Earpiece is not working, need help - silverwing - 03-02-2023

Some time ago I noticed that I no longer hear my peer during a call. After some investigation and trying different images I installed factory test image from here: https://wiki.pine64.org/wiki/PinePhone_Pro#Factory_Test_Build_for_Hardware_Checking
No sound can be heard during earpiece test even there . So I come to conclusion that Earpiece is not working on my device at all. It was working previously, sadly I cannot confirm exact point when the issue started.
Is there anything I can do with that?


RE: Pinephone Pro Earpiece is not working, need help - alaraajavamma - 03-02-2023

(03-02-2023, 01:52 PM)silverwing Wrote: Some time ago I noticed that I no longer hear my peer during a call. After some investigation and trying different images I installed factory test image from here: https://wiki.pine64.org/wiki/PinePhone_Pro#Factory_Test_Build_for_Hardware_Checking
No sound can be heard during earpiece test even there . So I come to conclusion that Earpiece is not working on my device at all. It was working previously, sadly I cannot confirm exact point when the issue started.
Is there anything I can do with that?

I am not sure does this help but for me some things cause issues with earpiece audio:
These all might be coinsidents so take them as they are (some stranger from the internet is just telling you something Big Grin )
- When my wifi/bluetooth killswitch was off it somehow cause pulseaudio suspending really fast
- Newer kernels cause audio issues for me on Mobian, PMOS and Manjaro
- Before I upgraded Tow-Boot to latest version audio was not that reliably functioning (no idea what my Tow-boot version was but I received my PPP like three weeks ago)
- If I suspend as root it will cause audio issues (for example with sleepwalk scripts or similar)

Hope you will get working audio back Smile


RE: Pinephone Pro Earpiece is not working, need help - UltraBlack_ - 03-25-2023

If the factory test image also does not work, you might also have a faulty part.

Measure the resistance between the pins. If there is no connection, it's dead.

I created a thread for this exact issue, that I just fixed today: https://forum.pine64.org/showthread.php?tid=18075