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+--- Thread: RockPro64 has bad Memory (Software sogfaults and kernel panics) (/showthread.php?tid=11714)
RockPro64 has bad Memory (Software sogfaults and kernel panics) - kop316 - 10-02-2020
Hello,
I just purchased a rockpro64, and I am having some very odd issues with it:
- I attempted to install the Debian official image twice, and I caused it to kernel panic with the official image.
- I also attempted to use Armbian, and when I tried to update it, I got a segmentation fault on dpkg.
I have looked around and I have not seen anyone complain about these issues.
EDIT:
This is caused bybad memory. I ran as root on Armbian minimal install:
Code:
#memtester 3400M 1It is on Rockpro64 V2.1 2018-07-02, 4GB variant, date code 4719
Pine64 has get to RMA my device despite me using support and contacting sales over a week ago.
UPDATE 16 Oct:
I hate to say, I have not heard anything useful since I opened up this issue on 4 Oct. I filed a Paypal dispute in the hopes that will get them to respond. This is frankly beyond disappointing. I have been very happy with the Pinephone, and that was the reason I have the RockPro a chance over the RaspPi. This whole ordeal sours my interest in buying anything from Pine again.
RE: Kernel panic and seg fault issues? - foresto - 10-04-2020
I didn't run in to that problem when I installed Debian on a RockPro64.
Could it be related to the firmware accessing memory behind the kernel's back?
https://forum.pine64.org/showthread.php?tid=8372&pid=55839#pid55839
https://wiki.pine64.org/index.php/ROCKPro64#Older_firmware_overwrites_actively_used_memory
https://github.com/ayufan-rock64/linux-build/issues/299#issuecomment-578410380
Could it be a problem in the Debian kernel version you're using?
RE: Kernel panic and seg fault issues? - kop316 - 10-05-2020
(10-04-2020, 03:33 PM)foresto Wrote: I didn't run in to that problem when I installed Debian on a RockPro64.
Could it be related to the firmware accessing memory behind the kernel's back?
https://forum.pine64.org/showthread.php?tid=8372&pid=55839#pid55839
https://wiki.pine64.org/index.php/ROCKPro64#Older_firmware_overwrites_actively_used_memory
https://github.com/ayufan-rock64/linux-build/issues/299#issuecomment-578410380
Could it be a problem in the Debian kernel version you're using?
I was using the offical debian image and I got my Rockpro64 a week ago....it had 5.8 being installed on it.
RE: Kernel panic and seg fault issues? - kop316 - 10-07-2020
Well I figured out why. I ran a memory tester on my chip and there are hard errors on my DDR. I will need to exchange it.
RE: Kernel panic and seg fault issues? - richese - 10-10-2020
(10-07-2020, 09:52 AM)kop316 Wrote: Well I figured out why. I ran a memory tester on my chip and there are hard errors on my DDR. I will need to exchange it.
Hi kop316,
Could you please detail how you tested the memory of your RockPro?
I am also seeing seg faults that always occur at some point regardless of the used image or SD card.
RE: Kernel panic and seg fault issues? - richese - 10-12-2020
I tried to run the memtester on my board with fresh image and sure enough there seem to be memory issues in the part of memory it tested.
Resuts: https://pastebin.pl/view/00e8b2d7
Hardware I am using:
Rockpro64 V2.1 2018-07-02, 4GB variant, date code 52 19
running of SD card, tall heatsink installed, powered by Pine 5A power supply
For OS image I used ayufan's buster-minimal-rockpro64-0.10.12-1184-arm64 image.
I believe this one uses recent enough u-boot that does not use the binary blob in RAM.
Command used:
Code:
sudo memtester 3G 1I tried the same on other SBC's I have with no errors so there is definitely something going on with this RockPRO board.
RE: Kernel panic and seg fault issues? - kop316 - 10-14-2020
(10-12-2020, 07:38 AM)richese Wrote: I tried to run the memtester on my board with fresh image and sure enough there seem to be memory issues in the part of memory it tested.
Resuts: https://pastebin.pl/view/00e8b2d7
Hardware I am using:
Rockpro64 V2.1 2018-07-02, 4GB variant, date code 52 19
running of SD card, tall heatsink installed, powered by Pine 5A power supply
For OS image I used ayufan's buster-minimal-rockpro64-0.10.12-1184-arm64 image.
I believe this one uses recent enough u-boot that does not use the binary blob in RAM.
Command used:
Code:sudo memtester 3G 1
I tried the same on other SBC's I have with no errors so there is definitely something going on with this RockPRO board.
Sorry I just saw this. I did the same thing you did. I got a minimal Armbian image and run as root:
Code:
memtester 3400M 1And I got DDR Errors. My RockPro64
Rockpro64 V2.1 2018-07-02, 4GB variant, date code 4719
RE: RockPro64 has bad Memory (Software sogfaults and kernel panics) - wildering - 11-18-2020
I'm also experiencing the same issue. ROCKPro64_v2.1, 2018-07-02, 4GB variant, date code 5219, powered by a known good 12V 5A power supply.
Running Armbian Focal or Buster, any time I go to use apt update I get a segmentation fault. I've been unable to run memtester as of yet as I need to find an image with it preinstalled as I can't download anything using apt.
I've got 2 other RockPro64s of the same revision, one with date code 4719 and one with date code 5119. I'll be testing those right now and reporting back.
RE: RockPro64 has bad Memory (Software sogfaults and kernel panics) - wildering - 11-19-2020
I cracked open the two other boards and ran memtest on them with no errors reported. I then transplanted that eMMC module onto the date code 5219 board and ran the test again. I was presented with a slew of errors. It's evident that, that ROCKPro64 (v2.1, 2018-07-02 5219) is also defective and will warrant an RMA.
RE: RockPro64 has bad Memory (Software sogfaults and kernel panics) - LMM - 11-19-2020
(11-19-2020, 12:36 AM)wildering Wrote: I cracked open the two other boards and ran memtest on them with no errors reported. I then transplanted that eMMC module onto the date code 5219 board and ran the test again. I was presented with a slew of errors. It's evident that, that ROCKPro64 (v2.1, 2018-07-02 5219) is also defective and will warrant an RMA.
I ran memtest with Debian an it seems ok. (v2.1, 2018-07-02). What is noticeable is the high temperature reached (70°C) in spite of a heatsink. Then I put it over a fan and it dropped below 50°C after 9 min
(11-19-2020, 12:27 PM)LMM Wrote:(11-19-2020, 12:36 AM)wildering Wrote: I cracked open the two other boards and ran memtest on them with no errors reported. I then transplanted that eMMC module onto the date code 5219 board and ran the test again. I was presented with a slew of errors. It's evident that, that ROCKPro64 (v2.1, 2018-07-02 5219) is also defective and will warrant an RMA.
I ran memtest with Debian an it seems ok. (v2.1, 2018-07-02). What is noticeable is the high temperature reached (70°C) in spite of a heatsink. Then I put it over a fan and it dropped below 50°C after 9 min
I don't know if it is a good practice (and a good idea) but I cut the conductive pad in order to be able to double the layer on the DDR chip to make the contact with the heatsink. Otherwise it probably does not