+- PINE64 (https://forum.pine64.org)
+-- Forum: Pinebook Pro (https://forum.pine64.org/forumdisplay.php?fid=111)
+--- Forum: General Discussion on Pinebook Pro (https://forum.pine64.org/forumdisplay.php?fid=112)
+--- Thread: Built-in Webcam Not Working (/showthread.php?tid=9978)
RE: Built-in Webcam Not Working - xmixahlx - 06-07-2020
options are hardware or software
hardware = disabled or broken
software = likely kernel problem
keep at it, my assumption is it is either privacy key, kernel problem, or bad hardware - in that order of likelihood.
have y'all tried to reflash the keyboard firmware?
RE: Built-in Webcam Not Working - Jazzband - 06-07-2020
Updated my keyboard firmware. While this did fix the SUPER + arrow keys issue, camera still doesn't work.
RE: Built-in Webcam Not Working - lemaurien19 - 06-08-2020
Same issue here. Got my unit from the latest batch shipped out from HK June 1.
output in terminal:
Code:
dmesg|grep video
[ 0.000000] Kernel command line: initrd=/initramfs-linux.img console=tty1 console=ttyS2,1500000 root=LABEL=ROOT_MNJRO rw rootwait video=eDP-1:1920x1080@60 video=HDMI-A-1:1920x1080@60 bootsplash.bootfile=bootsplash-themes/manjaro/bootsplash
[ 0.286132] videodev: Linux video capture interface: v2.00
[ 7.532548] rockchip-rga ff680000.rga: Registered rockchip-rga as /dev/video0
[ 7.554681] hantro-vpu ff650000.video-codec: Adding to iommu group 0
[ 7.555410] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-enc as /dev/video1
[ 7.555538] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-dec as /dev/video2Tried the privacy switch - toggled off and on and rebooted. Still the same issue.
RE: Built-in Webcam Not Working - xmixahlx - 06-08-2020
try to update and pull a new kernel. you might have to change branch to testing or unstable. this would test if the shipped kernel is defective.
the other option would be some devices are shipped with broken/missing webcam...
iirc no one with this problem has fixed it...
RE: Built-in Webcam Not Working - lemaurien19 - 06-08-2020
sbin_lsmod.txt (Size: 3.24 KB / Downloads: 420)
(06-08-2020, 09:51 AM)xmixahlx Wrote: try to update and pull a new kernel. you might have to change branch to testing or unstable. this would test if the shipped kernel is defective.
the other option would be some devices are shipped with broken/missing webcam...
iirc no one with this problem has fixed it...
Flashed Debian for pbp on external drive and booted the machine with it - same error in Cheese app.
Did a dmesg|grep video in terminal with the following result:
Code:
rock@Debian-Desktop:~$ dmesg|grep video
[ 0.000000] Kernel command line: console=ttyS2,1500000n8 rw root=/dev/sda2 rootwait rootfstype=ext4 panic=10 init=/sbin/init coherent_pool=1M ethaddr=ce:11:27:25:82:f0 eth1addr= serial=2ff60e8a5e087bb8 cgroup_enable=cpuset cgroup_memory=1 cgroup_enable=memory swapaccount=1 zswap.enabled=1 video=HDMI-A-1:1920x1080@60 video=eDP-1:1920x1080@60 quiet loglevel=3 vga=current
[ 0.579630] Linux video capture interface: v2.00
[ 0.954670] usbcore: registered new interface driver uvcvideoSorry, but I'm rather new to Manjaro...How do I pull and update the system to a new kernel?
I did sudo pacman -Syyu an here's the result:
Code:
:: Synchronizing package databases...
core is up to date
extra is up to date
community is up to date
error: target not found: update
[ingridientzzz@potsch ~]$ sudo pacman -Syyu
:: Synchronizing package databases...
core 221.7 KiB 528 KiB/s 00:00 [##################################] 100%
extra 2.3 MiB 3.25 MiB/s 00:01 [##################################] 100%
community 5.0 MiB 3.79 MiB/s 00:01 [##################################] 100%
:: Starting full system upgrade...
warning: snapd: local (2.45-3) is newer than community (2.45-1)
there is nothing to doStill no device found and dmesg|grep video still the same result.
Update:
I also updated my keyboard firmware via this guide: https://forum.manjaro.org/t/how-to-flash-new-keyboard-touchpad-firmware-on-pinebook-pro/112366/27
And still no webcam
Here's the output from lusb:
Code:
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 17ef:6039 Lenovo USB2.0 Hub
Bus 002 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 258a:001e Pine64 Pinebook Pro
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubAlso, attached is dump from /sbin/lsmod: sbin_lsmod.txt
Thanks
RE: Built-in Webcam Not Working - lemaurien19 - 06-09-2020
(06-07-2020, 07:09 AM)Opvolger Wrote:(05-29-2020, 01:13 PM)fozzedout Wrote:(05-28-2020, 07:49 PM)xmixahlx Wrote: check if your user is added to the video group
dmesg|grep video
if not detected, toggle the privacy hardware disable and reboot
dmesg again
the camera works, but is not great
Yes, my user is added to the video group.
Here is my dmesg output (doesn't change if the privacy switch is enabled or disabled):
$ dmesg|grep video
[ 0.000000] Kernel command line: initrd=/initramfs-linux.img console=tty1 console=ttyS2,1500000 root=LABEL=ROOT_MNJRO rw rootwait video=eDP-1:1920x1080@60 video=HDMI-A-1:1920x1080@60 bootsplash.bootfile=bootsplash-themes/manjaro/bootsplash
[ 0.276266] videodev: Linux video capture interface: v2.00
[ 8.459274] rockchip-rga ff680000.rga: Registered rockchip-rga as /dev/video0
[ 8.472188] hantro-vpu ff650000.video-codec: Adding to iommu group 0
[ 8.472803] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-enc as /dev/video1
[ 8.472906] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-dec as /dev/video2
As you can see - only video 0, 1 and 2 are detected
output of a working webcam. (is the same).Code:[opvolger@pine64 ~]$ dmesg|grep video
[ 0.000000] Kernel command line: initrd=/initramfs-linux.img console=tty1 console=ttyS2,1500000 root=LABEL=ROOT_MNJRO rw rootwait video=eDP-1:1920x1080@60 video=HDMI-A-1:1920x1080@60 bootsplash.bootfile=bootsplash-themes/manjaro/bootsplash
[ 0.286198] videodev: Linux video capture interface: v2.00
[ 6.521834] rockchip-rga ff680000.rga: Registered rockchip-rga as /dev/video0
[ 6.527476] hantro-vpu ff650000.video-codec: Adding to iommu group 0
[ 6.530597] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-enc as /dev/video1
[ 6.530769] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-dec as /dev/video2
[ 8.693178] uvcvideo: Found UVC 1.00 device USB Camera (0c45:6321)
[ 8.729161] uvcvideo 2-1.2:1.0: Entity type for entity Extension 4 was not initialized!
[ 8.729175] uvcvideo 2-1.2:1.0: Entity type for entity Processing 3 was not initialized!
[ 8.729182] uvcvideo 2-1.2:1.0: Entity type for entity Camera 1 was not initialized!
[ 8.730958] usbcore: registered new interface driver uvcvideo
[opvolger@pine64 ~]$
I received my laptop this week. Only had problems with WIFI (so was turned off, privacy switch). My webcam works.
https://wiki.pine64.org/index.php/Pinebook_Pro#Privacy_Switches <- switches. i had to reboot.
For those with working webcams, would you be able to check which modules you have loaded and post on this forums pls?
lsmod
Would be a good starting point to compare outputs.
Thank you so much!
RE: Built-in Webcam Not Working - Opvolger - 06-09-2020
Code:
[opvolger@pine64 ~]$ lsmod
Module Size Used by
xt_conntrack 16384 1
xt_MASQUERADE 16384 1
nf_conntrack_netlink 53248 0
nfnetlink 16384 2 nf_conntrack_netlink
xt_addrtype 16384 2
iptable_filter 16384 1
iptable_nat 16384 1
nf_nat 53248 2 iptable_nat,xt_MASQUERADE
nf_conntrack 159744 4 xt_conntrack,nf_nat,nf_conntrack_netlink,xt_MASQUERADE
nf_defrag_ipv6 24576 1 nf_conntrack
nf_defrag_ipv4 16384 1 nf_conntrack
bpfilter 28672 0
br_netfilter 28672 0
bridge 221184 1 br_netfilter
stp 20480 1 bridge
llc 20480 2 bridge,stp
overlay 118784 0
rfcomm 57344 16
bnep 28672 2
zram 28672 1
uvcvideo 110592 0
joydev 32768 0
snd_soc_hdmi_codec 16384 0
snd_soc_simple_amplifier 16384 1
hantro_vpu 90112 0
videobuf2_dma_contig 24576 1 hantro_vpu
panfrost 57344 10
gpu_sched 36864 1 panfrost
rockchip_rga 28672 0
dw_wdt 20480 0
snd_soc_rockchip_i2s 16384 2
videobuf2_dma_sg 20480 1 rockchip_rga
snd_soc_rockchip_pcm 16384 1 snd_soc_rockchip_i2s
v4l2_mem2mem 45056 2 hantro_vpu,rockchip_rga
videobuf2_vmalloc 20480 2 hantro_vpu,uvcvideo
videobuf2_memops 20480 3 videobuf2_vmalloc,videobuf2_dma_contig,videobuf2_dma_sg
videobuf2_v4l2 36864 4 hantro_vpu,rockchip_rga,uvcvideo,v4l2_mem2mem
videobuf2_common 57344 5 videobuf2_v4l2,hantro_vpu,rockchip_rga,uvcvideo,v4l2_mem2mem
cw2015_battery 16384 0
hci_uart 114688 0
btqca 16384 1 hci_uart
btsdio 20480 0
btbcm 20480 1 hci_uart
btintel 32768 1 hci_uart
brcmfmac 315392 0
bluetooth 430080 45 btqca,btsdio,btintel,hci_uart,btbcm,bnep,rfcomm
brcmutil 20480 1 brcmfmac
rockchipdrm 143360 26
cfg80211 368640 1 brcmfmac
dw_mipi_dsi 20480 1 rockchipdrm
dw_hdmi 49152 1 rockchipdrm
ecdh_generic 16384 2 bluetooth
analogix_dp 40960 1 rockchipdrm
ecc 32768 1 ecdh_generic
snd_soc_es8316 40960 1
rockchip_thermal 24576 0
cec 61440 1 dw_hdmi
rfkill 40960 9 bluetooth,cfg80211
rc_core 57344 1 cec
rockchip_saradc 16384 0
drm_kms_helper 225280 4 dw_mipi_dsi,rockchipdrm,dw_hdmi,analogix_dp
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
pwm_bl 16384 0
snd_soc_simple_card 20480 2
snd_soc_simple_card_utils 20480 1 snd_soc_simple_card
panel_simple 77824 0
crypto_user 16384 0
drm 598016 26 gpu_sched,drm_kms_helper,dw_mipi_dsi,panel_simple,rockchipdrm,dw_hdmi,panfrost,analogix_dp
drm_panel_orientation_quirks 20480 1 drm
gpio_keys 24576 0
hid_multitouch 32768 0RE: Built-in Webcam Not Working - lemaurien19 - 06-10-2020
(06-09-2020, 04:29 PM)Opvolger Wrote:Code:[opvolger@pine64 ~]$ lsmod
Module Size Used by
xt_conntrack 16384 1
xt_MASQUERADE 16384 1
nf_conntrack_netlink 53248 0
nfnetlink 16384 2 nf_conntrack_netlink
xt_addrtype 16384 2
iptable_filter 16384 1
iptable_nat 16384 1
nf_nat 53248 2 iptable_nat,xt_MASQUERADE
nf_conntrack 159744 4 xt_conntrack,nf_nat,nf_conntrack_netlink,xt_MASQUERADE
nf_defrag_ipv6 24576 1 nf_conntrack
nf_defrag_ipv4 16384 1 nf_conntrack
bpfilter 28672 0
br_netfilter 28672 0
bridge 221184 1 br_netfilter
stp 20480 1 bridge
llc 20480 2 bridge,stp
overlay 118784 0
rfcomm 57344 16
bnep 28672 2
zram 28672 1
uvcvideo 110592 0
joydev 32768 0
snd_soc_hdmi_codec 16384 0
snd_soc_simple_amplifier 16384 1
hantro_vpu 90112 0
videobuf2_dma_contig 24576 1 hantro_vpu
panfrost 57344 10
gpu_sched 36864 1 panfrost
rockchip_rga 28672 0
dw_wdt 20480 0
snd_soc_rockchip_i2s 16384 2
videobuf2_dma_sg 20480 1 rockchip_rga
snd_soc_rockchip_pcm 16384 1 snd_soc_rockchip_i2s
v4l2_mem2mem 45056 2 hantro_vpu,rockchip_rga
videobuf2_vmalloc 20480 2 hantro_vpu,uvcvideo
videobuf2_memops 20480 3 videobuf2_vmalloc,videobuf2_dma_contig,videobuf2_dma_sg
videobuf2_v4l2 36864 4 hantro_vpu,rockchip_rga,uvcvideo,v4l2_mem2mem
videobuf2_common 57344 5 videobuf2_v4l2,hantro_vpu,rockchip_rga,uvcvideo,v4l2_mem2mem
cw2015_battery 16384 0
hci_uart 114688 0
btqca 16384 1 hci_uart
btsdio 20480 0
btbcm 20480 1 hci_uart
btintel 32768 1 hci_uart
brcmfmac 315392 0
bluetooth 430080 45 btqca,btsdio,btintel,hci_uart,btbcm,bnep,rfcomm
brcmutil 20480 1 brcmfmac
rockchipdrm 143360 26
cfg80211 368640 1 brcmfmac
dw_mipi_dsi 20480 1 rockchipdrm
dw_hdmi 49152 1 rockchipdrm
ecdh_generic 16384 2 bluetooth
analogix_dp 40960 1 rockchipdrm
ecc 32768 1 ecdh_generic
snd_soc_es8316 40960 1
rockchip_thermal 24576 0
cec 61440 1 dw_hdmi
rfkill 40960 9 bluetooth,cfg80211
rc_core 57344 1 cec
rockchip_saradc 16384 0
drm_kms_helper 225280 4 dw_mipi_dsi,rockchipdrm,dw_hdmi,analogix_dp
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
pwm_bl 16384 0
snd_soc_simple_card 20480 2
snd_soc_simple_card_utils 20480 1 snd_soc_simple_card
panel_simple 77824 0
crypto_user 16384 0
drm 598016 26 gpu_sched,drm_kms_helper,dw_mipi_dsi,panel_simple,rockchipdrm,dw_hdmi,panfrost,analogix_dp
drm_panel_orientation_quirks 20480 1 drm
gpio_keys 24576 0
hid_multitouch 32768 0
Thanks!
For reference, this is the lsmod from Pinebook Pro with non working webcam:
Update: uvcvideo is in the output for lsmod working webcam while it's nowhere to be found in that of the non-working webcam pbp..
I've already tried doing an modprobe uvcvideo it seems to add it to usbcore when I do dmesg | grep video but still webcam is not working after that (even after reboot as well)
Code:
lsmod
Module Size Used by
squashfs 53248 0
loop 40960 0
xt_conntrack 16384 1
xt_MASQUERADE 16384 1
nf_conntrack_netlink 53248 0
nfnetlink 16384 2 nf_conntrack_netlink
xt_addrtype 16384 2
iptable_filter 16384 1
iptable_nat 16384 1
nf_nat 53248 2 iptable_nat,xt_MASQUERADE
nf_conntrack 159744 4 xt_conntrack,nf_nat,nf_conntrack_netlink,xt_MASQUERADE
nf_defrag_ipv6 24576 1 nf_conntrack
nf_defrag_ipv4 16384 1 nf_conntrack
bpfilter 28672 0
br_netfilter 28672 0
bridge 221184 1 br_netfilter
stp 20480 1 bridge
llc 20480 2 bridge,stp
overlay 118784 0
snd_seq_dummy 16384 0
snd_hrtimer 20480 1
snd_seq 98304 7 snd_seq_dummy
snd_seq_device 20480 1 snd_seq
rfcomm 57344 20
bnep 28672 2
joydev 32768 0
snd_soc_hdmi_codec 16384 0
snd_soc_simple_amplifier 16384 1
panfrost 57344 8
gpu_sched 36864 1 panfrost
snd_soc_rockchip_i2s 16384 2
snd_soc_rockchip_pcm 16384 1 snd_soc_rockchip_i2s
hci_uart 114688 0
rockchip_rga 28672 0
dw_wdt 20480 0
btqca 16384 1 hci_uart
hantro_vpu 90112 0
btbcm 20480 1 hci_uart
btsdio 20480 0
videobuf2_dma_sg 20480 1 rockchip_rga
btintel 32768 1 hci_uart
videobuf2_dma_contig 24576 1 hantro_vpu
bluetooth 430080 45 btqca,btsdio,btintel,hci_uart,btbcm,bnep,rfcomm
v4l2_mem2mem 45056 2 hantro_vpu,rockchip_rga
videobuf2_vmalloc 20480 1 hantro_vpu
videobuf2_memops 20480 3 videobuf2_vmalloc,videobuf2_dma_contig,videobuf2_dma_sg
cw2015_battery 16384 0
videobuf2_v4l2 36864 3 hantro_vpu,rockchip_rga,v4l2_mem2mem
videobuf2_common 57344 4 videobuf2_v4l2,hantro_vpu,rockchip_rga,v4l2_mem2mem
ecdh_generic 16384 2 bluetooth
brcmfmac 315392 0
ecc 32768 1 ecdh_generic
brcmutil 20480 1 brcmfmac
cfg80211 368640 1 brcmfmac
rockchipdrm 143360 20
rfkill 40960 9 bluetooth,cfg80211
rockchip_saradc 16384 0
rockchip_thermal 24576 0
dw_mipi_dsi 20480 1 rockchipdrm
dw_hdmi 49152 1 rockchipdrm
snd_soc_es8316 40960 1
analogix_dp 40960 1 rockchipdrm
cec 61440 1 dw_hdmi
rc_core 57344 1 cec
drm_kms_helper 225280 4 dw_mipi_dsi,rockchipdrm,dw_hdmi,analogix_dp
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
pwm_bl 16384 0
snd_soc_simple_card 20480 2
panel_simple 77824 0
snd_soc_simple_card_utils 20480 1 snd_soc_simple_card
crypto_user 16384 0
drm 598016 24 gpu_sched,drm_kms_helper,dw_mipi_dsi,panel_simple,rockchipdrm,dw_hdmi,panfrost,analogix_dp
drm_panel_orientation_quirks 20480 1 drm
gpio_keys 24576 0
hid_multitouch 32768 0RE: Built-in Webcam Not Working - firefox-58 - 06-16-2020
Same problem here. PBP shipped in June. No way to get the webcam to work
compared to others there are no
/dev/video3
/dev/video4
here
From a running webcam PBP:
Code:
v4l2-ctl --list-devices
rockchip,rk3399-vpu-enc (platform: hantro-vpu):
/dev/video1
/dev/video2
/dev/media0
rockchip-rga (platform:rga):
/dev/video0
USB Camera: USB Camera (usb-fe3c0000.usb-1.2):
/dev/video3
/dev/video4
/dev/media1From my - no webcam system:
Code:
v4l2-ctl --list-devices
rockchip,rk3399-vpu-enc (platform: hantro-vpu):
/dev/video1
/dev/video2
/dev/media0
rockchip-rga (platform:rga):
/dev/video0I have the fear that this is an hardware problem within the latest PBP models delivered in June!
Where can I contact Pine and check this out?
RE: Built-in Webcam Not Working - Jazzband - 06-16-2020
(06-16-2020, 09:31 AM)firefox-58 Wrote: Same problem here. PBP shipped in June. No way to get the webcam to work
I have the fear that this is an hardware problem within the latest PBP models delivered in June!
Where can I contact Pine and check this out?
You can try opening a support ticket here, but the response time for their 2nd line of support... Let's just say it isn't great. I created a ticket back on June 7th, they forwarded it to their engineering team on June 9th, and I still haven't heard from them.