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+---- Thread: Kickstarter Items Recieved Damaged (/showthread.php?tid=1597)
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Kickstarter Items Recieved Damaged - dicecca112 - 06-30-2016
Board is warped, LCD Screen is Destroyed.
Emailed support, but just in case I don't get a response from them due to workload
-Matt
RE: Kickstarter Items Recieved Damaged - DonFL - 06-30-2016
Ouch. Thats the second damaged shipment I've read about in the last 24 hours. I think someone else posted pics of similar yesterday...
RE: Kickstarter Items Recieved Damaged - ValDoisien95 - 06-30-2016
Hello,
i have the same problem, the motherboard is distorted and unusable.
I did not shipping@pine64.com response since june 3 and whether my complaint will be followed!
-Dom-
RE: Kickstarter Items Recieved Damaged - tllim - 07-01-2016
(06-30-2016, 12:41 PM)dicecca112 Wrote: Board is warped, LCD Screen is Destroyed.
Emailed support, but just in case I don't get a response from them due to workload
-Matt
Sorry on the shipment damage. From your description, seems like a severe one. Please PM me with damaged photos, I will ask shipping facility to make replacement for you and also file claim.
RE: Kickstarter Items Recieved Damaged - tllim - 07-01-2016
(06-30-2016, 02:41 PM)ValDoisien95 Wrote: Hello,
i have the same problem, the motherboard is distorted and unusable.
I did not shipping@pine64.com response since june 3 and whether my complaint will be followed!
-Dom-
Please PM me with damage photo and your info, I will ask shipping facility to make replacement and file claim.
RE: Kickstarter Items Recieved Damaged - chartek - 07-01-2016
(06-30-2016, 01:24 PM)DonFL Wrote: Ouch. Thats the second damaged shipment I've read about in the last 24 hours. I think someone else posted pics of similar yesterday...
Yeah, that was me. Half of the stuff I received was either cracked or bent or warped, and I was a bit upset. I sent an email to shipping@pine64.org and sent a PM, but I haven't heard back from either yet.
I couldn't attach any photos, but here's the Imgur album of the first photos I originally posted and a couple more:
https://imgur.com/a/cSIKL
Cracked screen.
Two wifi/bluetooth boards with bent leads. One is pretty severe.
Bent/warped PINE64 board. One component is bent. The USB ports are bent out of shape.
At least the other PINE64 board I received escaped unscathed.
RE: Kickstarter Items Recieved Damaged - dicecca112 - 07-02-2016
(07-01-2016, 02:23 AM)tllim Wrote:(06-30-2016, 12:41 PM)dicecca112 Wrote: Board is warped, LCD Screen is Destroyed.
Emailed support, but just in case I don't get a response from them due to workload
-Matt
Sorry on the shipment damage. From your description, seems like a severe one. Please PM me with damaged photos, I will ask shipping facility to make replacement for you and also file claim.
YGPM
RE: Kickstarter Items Recieved Damaged - tllim - 07-02-2016
(07-01-2016, 05:48 AM)chartek Wrote:Your shipment got a heavy damage. Please PM me your damage list and shipping info, I will ask shipping facility to dispatch again.(06-30-2016, 01:24 PM)DonFL Wrote: Ouch. Thats the second damaged shipment I've read about in the last 24 hours. I think someone else posted pics of similar yesterday...
Yeah, that was me. Half of the stuff I received was either cracked or bent or warped, and I was a bit upset. I sent an email to shipping@pine64.org and sent a PM, but I haven't heard back from either yet.
I couldn't attach any photos, but here's the Imgur album of the first photos I originally posted and a couple more:
https://imgur.com/a/cSIKL
Cracked screen.
Two wifi/bluetooth boards with bent leads. One is pretty severe.
Bent/warped PINE64 board. One component is bent. The USB ports are bent out of shape.
At least the other PINE64 board I received escaped unscathed.
RE: Kickstarter Items Recieved Damaged - tllim - 07-02-2016
(07-02-2016, 10:10 AM)dicecca112 Wrote:Noted, I will handle and dispatch on July 4 week.(07-01-2016, 02:23 AM)tllim Wrote:(06-30-2016, 12:41 PM)dicecca112 Wrote: Board is warped, LCD Screen is Destroyed.
Emailed support, but just in case I don't get a response from them due to workload
-Matt
Sorry on the shipment damage. From your description, seems like a severe one. Please PM me with damaged photos, I will ask shipping facility to make replacement for you and also file claim.
YGPM
RE: Kickstarter Items Recieved Damaged - chartek - 07-03-2016
(07-02-2016, 09:40 PM)tllim Wrote:(07-01-2016, 05:48 AM)chartek Wrote: Yeah, that was me. Half of the stuff I received was either cracked or bent or warped, and I was a bit upset. I sent an email to shipping@pine64.org and sent a PM, but I haven't heard back from either yet.Your shipment got a heavy damage. Please PM me your damage list and shipping info, I will ask shipping facility to dispatch again.
I couldn't attach any photos, but here's the Imgur album of the first photos I originally posted and a couple more:
https://imgur.com/a/cSIKL
Cracked screen.
Two wifi/bluetooth boards with bent leads. One is pretty severe.
Bent/warped PINE64 board. One component is bent. The USB ports are bent out of shape.
At least the other PINE64 board I received escaped unscathed.
I just sent you a PM. Thank you for your help!
