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+---- Thread: Seems like i'm not alone in no information. (/showthread.php?tid=1354)
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Seems like i'm not alone in no information. - HomerJaySimpson - 06-13-2016
i ordered my pine on Feb 29th. 11 days ago received a email like this and nothing has shipped according to the tracking number. Is this anther thing where its vaporware? I sent an email to both support and shipping email addresses and have not heard anything.
Great news! Your PINE64 is on its way!
Courier: USPS
Your tracking number is: xxxxxxxxx
Shipping Address:
xxxxxx
xxxxxx
xxxxxx
Line Items:
1x PINE64 A64+ for $39.00 each
2GB ($29)-Yes (+$10)
RE: Seems like i'm not alone in no information. - Monochrome - 06-13-2016
At least your says it is on it's way. I ordered my Pine FEB 21 and still not shipped. It looks like they are sending them not according to order date but on random??? If this is the case that is really not... cool.
WTF PINE team?!?
RE: Seems like i'm not alone in no information. - HomerJaySimpson - 06-14-2016
oh the email shows its on its way, but the tracking number with the shipping company shows since may 27th, they still have not received anything to ship. Support won't even respond.
RE: Seems like i'm not alone in no information. - tllim - 06-14-2016
(06-14-2016, 06:24 AM)HomerJaySimpson Wrote: oh the email shows its on its way, but the tracking number with the shipping company shows since may 27th, they still have not received anything to ship. Support won't even respond.
The is a EMS tracking glitch on May 27th shipment, most of teh tracking number indicates expired but most backer already received their shipment. We have asked EMS to give us an explanation due to this has create unnecessary backer inquiries.
RE: Seems like i'm not alone in no information. - tllim - 06-14-2016
(06-13-2016, 11:17 AM)HomerJaySimpson Wrote: i ordered my pine on Feb 29th. 11 days ago received a email like this and nothing has shipped according to the tracking number. Is this anther thing where its vaporware? I sent an email to both support and shipping email addresses and have not heard anything.We plan to clear all outstanding shipment on two weeks time. Please provide your backer order number and I will follow up till shipped out.
Great news! Your PINE64 is on its way!
Courier: USPS
Your tracking number is: xxxxxxxxx
Shipping Address:
xxxxxx
xxxxxx
xxxxxx
Line Items:
1x PINE64 A64+ for $39.00 each
2GB ($29)-Yes (+$10)
RE: Seems like i'm not alone in no information. - tllim - 06-14-2016
(06-13-2016, 01:16 PM)Monochrome Wrote: At least your says it is on it's way. I ordered my Pine FEB 21 and still not shipped. It looks like they are sending them not according to order date but on random??? If this is the case that is really not... cool.
WTF PINE team?!?
We plan to clear all outstanding shipment on two weeks time. Please provide your backer order number and I will follow up till shipped out. In general we ship according order date but if there is outstanding item not in stock, we will jump over.
RE: Seems like i'm not alone in no information. - iWilco - 06-14-2016
Also received a shipped notification on May 27th, only the e-mail did not contain any valid tracking information.
PMed you my details 9 days ago tllim. Sent an e-mail to shipping@pine64.com 3 days ago... Still completely in the dark on where my stuff is...
RE: Seems like i'm not alone in no information. - Ghost - 06-14-2016
(06-14-2016, 01:28 PM)iWilco Wrote: Also received a shipped notification on May 27th, only the e-mail did not contain any valid tracking information.
PMed you my details 9 days ago tllim. Sent an e-mail to shipping@pine64.com 3 days ago... Still completely in the dark on where my stuff is...
I think the latest kickstarter update mentioned shipments of the 27th with certain tracking ID prefixes and suffixes as having issues.
RE: Seems like i'm not alone in no information. - tllim - 06-14-2016
(06-14-2016, 01:28 PM)iWilco Wrote: Also received a shipped notification on May 27th, only the e-mail did not contain any valid tracking information.
PMed you my details 9 days ago tllim. Sent an e-mail to shipping@pine64.com 3 days ago... Still completely in the dark on where my stuff is...
Sorry about miss out your PM message. As ghost mentioned, the EMS shipping has a tracking glitch on the May 27th shipment. All the shipments already sent out and some already received this shipment. However, I have already put a note to shipping facility to China EMS to track on your shipment.
RE: Seems like i'm not alone in no information. - iWilco - 06-15-2016
Appreciated! Thanks!