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+-- Forum: PinePhone (https://forum.pine64.org/forumdisplay.php?fid=120)
+--- Forum: General Discussion on PinePhone (https://forum.pine64.org/forumdisplay.php?fid=127)
+--- Thread: sales@ non-responsive (/showthread.php?tid=9389)
sales@ non-responsive - olegb - 03-09-2020
I ordered my PinePhone on jan. 2. and on that same day I wrote sales@.
Since I gotten no respons, I also wrote sales@ on 11/1, 04/02 and 16/02. With no respons from sales@ (I checked my spam-folder).
On 27/2 I wrote sales@ asking that my order is canceled and my money refunded ... No reply.
So, how does one contect the sales-team?
RE: sales@ non-responsive - vicky - 03-09-2020
Did you try opening a ticket here: https://support.pine64.org/portal/home
When I contacted them through this system I received an answer within a day. So if you didn't try it yet I would suggest opening a new ticket on there.
RE: sales@ non-responsive - olegb - 03-12-2020
Thanks - there was a quick respons on the support-system.