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+--- Thread: Case question (/showthread.php?tid=877)
Case question - Fosterocalypse - 05-01-2016
I received my package in the past week and just now getting to mess with it. I bought the official pine 64 clear case but i didn't get any screws or the posts to connect the two pieces together....is this normal? If so can someone point me in the direction to get the necessary hardware...if not how do we notify them that there are parts missing?
Case question - Leoncito81 - 05-01-2016
They should have been included.
RE: Case question - Fosterocalypse - 05-01-2016
Ok thank you that's one question answered. That just leaves how we do notify them about issues like this? do they have an email address these types of things? I know they're swamped with still trying to get everything out to the remaining backers.
Case question - Leoncito81 - 05-01-2016
Try support@pine64.com
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RE: Case question - tllim - 05-01-2016
(05-01-2016, 06:42 PM)Fosterocalypse Wrote: Ok thank you that's one question answered. That just leaves how we do notify them about issues like this? do they have an email address these types of things? I know they're swamped with still trying to get everything out to the remaining backers.
Looks like production mistake. Please PM me and subject as miss screws for acrylic case, your name, address and phone number, i will ask shipping facility to ship one out to you. I just try to lessen some support work for the KS team.
RE: Case question - Fosterocalypse - 05-02-2016
Done thanks man I appreciate it