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+--- Thread: How to return the product? (/showthread.php?tid=742)
How to return the product? - psprinter - 04-23-2016
I received my pine 64 2G version today but was fairly disappointed: it didn't boot (tried image burning many times) and there was no output signals from the HDMI port. I simply want to return it. Is there anyone knows how to do that?
Thanks!
Q
RE: How to return the product? - Darkover - 04-24-2016
(04-23-2016, 06:44 PM)psprinter Wrote: I received my pine 64 2G version today but was fairly disappointed: it didn't boot (tried image burning many times) and there was no output signals from the HDMI port. I simply want to return it. Is there anyone knows how to do that?
Thanks!
Q
Are you sure your monitor supports 1080p/60Hz? I was disappointed like you, but then I tried my TV and Pine works great (as far as I can say...), anyway quite useless when I have 2x 1050p monitor now.
RE: How to return the product? - rahlquist - 04-24-2016
(04-24-2016, 09:01 AM)Darkover Wrote:(04-23-2016, 06:44 PM)psprinter Wrote: I received my pine 64 2G version today but was fairly disappointed: it didn't boot (tried image burning many times) and there was no output signals from the HDMI port. I simply want to return it. Is there anyone knows how to do that?
Thanks!
Q
Are you sure your monitor supports 1080p/60Hz? I was disappointed like you, but then I tried my TV and Pine works great (as far as I can say...), anyway quite useless when I have 2x 1050p monitor now.
Yeah, this reason will be their #1 reason for non doa returns.
RE: How to return the product? - cookeys - 04-24-2016
(04-24-2016, 01:54 PM)rahlquist Wrote:(04-24-2016, 09:01 AM)Darkover Wrote:(04-23-2016, 06:44 PM)psprinter Wrote: I received my pine 64 2G version today but was fairly disappointed: it didn't boot (tried image burning many times) and there was no output signals from the HDMI port. I simply want to return it. Is there anyone knows how to do that?
Thanks!
Q
Are you sure your monitor supports 1080p/60Hz? I was disappointed like you, but then I tried my TV and Pine works great (as far as I can say...), anyway quite useless when I have 2x 1050p monitor now.
Yeah, this reason will be their #1 reason for non doa returns.
Hi ! Have you tried to contact the Pine64 support ? If you don't go ask them for the return : support@pine64.com
Have a nice day
Cookeys